Transitional Housing Supervisor of Operations
Santa Ana, CA Programs
Job Type
Full-time
Description

ABOUT THE COMPANY

Founded: 1981

Mission: To strive for equity for our youth by valuing and supporting the life they envision. 

Values: Trust, Respect, Empathy, Inclusion, & Advocacy


JOB DESCRIPTION

Position Title: Transitional Housing Supervisor of Operations

Employment Classification: Full Time / Salary / Exempt 

Reports to: Manager of Housing

Department: Program

Program Summary: Our Housing programs serve young adults (18-25) utilizing a trauma informed, harm reduction approach to help youth attain life skills and self-sufficiency based on their individualized goals. Through case management support over 18-24 months with subsidized housing, the program aims to provide safety and shelter, while promoting self-determination of all youth experiencing homelessness, including those who are unstably or unsafely housed– regardless of their ethnicity, gender identity, past experiences, or system involvement.

Position Summary: The Housing Supervisor of Operations is directly responsible for managing the daily operations of the multisite Transitional Housing Programs. A team of direct support staff reports to this supervisor, who work directly with the youth providing daily support for the development of daily living skills, engage in activities related to the safety and security of the housing locations, and liaisons with internal departments to support the living environment.

Major Areas of Responsibility

  • Supports staff through facilitation of weekly 1:1 supervision and team meetings.
  • Guides the program admissions and exits, including the evaluation of the sites readiness to safely house youth, primarily as it relates to the health and safety requirements of each site 
  • Develops and maintains effective working relationships with internal and external stakeholders including property managers, vendors, volunteers, donors, at each of the sites
  • Utilizes observation, consultation, and guidance on assigned caseloads, work duties and responsibilities that align with the program model and implementation at each site.
  • Supervises staff in using a survivor centered, trauma informed and harm reduction approach.  
  • Guides the implementation of the program’s service delivery, supporting the development of daily living skills that are in alignment with case management goals and giving feedback on progress towards goals.
  • Includes reviewing of reports, notes and other documents prepared and submitted by staff members.
  • Reviews program data for accuracy and timeliness and is responsible for reporting of incidents, according to organizational reporting guidelines. 
  • Ensures compliance with agency requirements for the program (including walk throughs, audits, apartment/room inspections and site certifications).
  • Works within established budgets and manages program expenses with the team.
  • Builds, develops, implements and evaluates processes that support efficient service delivery across sites.
  • Manage crises as they arise, on-call 24/7 for support as needed, especially regarding property safety concerns.


Requirements

Knowledge, Skill, and Experience Requirements

  • Bachelor’s degree preferred in Social Work, Sociology, Psychology, Human Development, Education or related field, or 4-8 years of equivalent experience.
  • Minimum 4-5yr experience with increased responsibility in the human services field, higher education, working with homeless transitional age youth, current and former foster youth, counseling, or relevant experience. 
  • Leadership experience 
  • Supervisory experience preferred.
  • Data entry skills and effective use of electronic data base systems.
  • Possess a valid California driver’s license and proof of automobile insurance. Position requires DMV clearance.
  • Pre-employment screenings include criminal background check, FBI/DOJ fingerprinting, TB test, drug screen, and previous employment verification. 

Essential Qualities:

  • Understanding of and passion for the Foundation’s mission, vision, and values.
  • Enjoys working directly with youth, volunteers, community partners, etc.
  • Passion for and enjoys working directly with TAY population.

Working Environment/Physical Requirements

  • Primarily working in home environments- 1 and 2-story apartments, and 2-story homes at different sites in Orange County. 
  • Position requires use of personal vehicle. Physical requirements include standing, sitting, typing, bending and lifting up to approximately 50 lbs. (i.e. tables, chairs, food, water, etc.). 
  • Modification to work schedule may be made based on needs of the Foundation.
  • When considering this job opportunity, please be aware that the role may involve high stress levels due to mitigating participant crises and potential exposure to vicarious trauma. It is essential to prioritize self-care and seek appropriate support when needed.


Orangewood Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race (including hair texture and protective hair styles such as braids, locks, and twists), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity (including individuals who are transgender and/or transitioning), gender expression, age, sexual orientation, reproductive health decision-making, military and veteran status, or any other protected group, in accordance with all applicable federal or State laws


Salary Description
$66,560 - $72,000 annually