Security Operations Manager

The Security Operations Manager has full authority and responsibility for assuring performance objectives and standards identified in the contract are met for the White Sands Test Facility (WSTF) and White Sands Complex (WSC). Responsible for overall management and direction of Protective Services (Security and Emergency Management).? Provides overall guidance to functional and operational areas of responsibility, ensuring that activities are in compliance with established company policies and procedures, plans and budget directives.? Responsible for the implementation of sound financial programs, ensuring that operations are conducted in a cost-effective manner.


Essential Duties and Responsibilities 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

  • Provides overall guidance for industrial and personnel security, security services, emergency management and control center activities. 
  • Provides departments with day-to-day guidance, ensuring sound financial programs and management of personnel. 
  • Plans objectives, forecasts future directions and determines course of action for protective services departments. 
  • Develops and manages the organization and administrative structure to most effectively utilize resources and capabilities to support and deliver security services required under the contract. Maintains knowledge of current procedures and techniques within the security fields. 
  • Ensures that all programmatic activities are in compliance with company policies and procedures, plans and budget directives. 
  • Ensures personnel requisitions are in accordance with budget directives and overall limitations and operations are conducted in a cost-effective manner. 
  • Develops long range plans for department and reviews/approves all organizational changes to improve the efficiency of operations. 
  • Serves as the primary interface with the customer regarding functional areas of responsibility. 
  • Ensures compliance with federal, state, local and NASA laws and regulations, requirements, and site energy management conservation regulations, collective bargaining agreements, security, safety and other specialized programs or contractual requirements relating to the business directorate, working within the limits of established policy. 
  • May be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays. 
  • Other duties as assigned.


This position has supervisory components.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Bachelor’s degree in related field such as law enforcement, police science, police administration or criminology. Equivalent education/experience is acceptable. 
  • Ten (10) years’ experience in security or law enforcement administration experience in the armed forces, security, police, or civilian equivalent or related field. Six (6) years must have been at the supervisory level. 
  • Management/Supervision experience must include supervising a minimum of 50 employees, including 30 armed law enforcement personnel.
  • Must fully comprehends the principles of installation security and resource protection.
  • Must be knowledgeable in the application of intrusion detection devices and electronic security systems. 
  • Must be familiar with NASA security regulations and directives pertaining to security and resource protection. 

Skills, Certificates, Licenses, Registrations, Clearance

  • Must be authorized to work in the U.S.
  • Possess and maintain a valid state driver’s license.
  • Must be able to pass a Top-Secret Security Clearance background investigation.
  • Completed or be able to complete NASA Orientation Course.
  • Completed or be able to complete NPSTA Security Officer Fundamentals Certificate of Basic Courses.
  • Completed or be able to complete Hazardous Waste Operations and Emergency Response course.
  • Speak, read, write, and understand the English language, apply written rules, detailed orders, instructions and training material.
  • Have no record or history of illegal drug use, sale, possession, or manufacture.
  • Have no felony convictions and no convictions that reflect on the individual’s reliability including those crimes classified under the Lautenberg Act.
  • Be able to maintain and qualify periodically on a course of fire with handgun, or other special weapons.
  • Be able to meet and maintain NASA Physical Certifications. 
  • Be able to successfully pass all required Psychological examinations.
  • Be able to meet drug testing and alcohol – free workforce requirements to include random drug and/or alcohol testing.
  • Skill in operating a personal computer and standard office equipment.
  • Working knowledge of a variety of computer software applications in word processing, spreadsheets, database, (such as: MSWord, Excel, Access, PowerPoint), and Outlook
  • Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics. 
  • Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively. 


To perform the job successfully, an individual should demonstrate the following competencies:

  • Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
  • Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

PSI is a SDVOSB, Equal Opportunity and Affirmative Action Employer; we are a Drug-Free Workplace and comply with ADA regulations as applicable.

All applicants are considered for all positions without regard to race, religion, color, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state and local laws.

Further, we are required to take affirmative action to ensure equal employment opportunities for all persons. Equal access to programs, services and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.

PSI participates in the E-Verify Employment Verification Program and may perform drug screenings as part of the application process where permissible by state law and required by contract.