eCommerce & Inventory Specialist
Description

Come join the team at Frank Lloyd Wright's Taliesin West - a World Heritage site and one of the most frequently visited travel destinations in Arizona!

Position Summary:

A key member of the Retail Operations team, the eCommerce and Inventory Specialist is responsible for eCommerce execution and inventory management at the Frank Lloyd Wright Store, located at Taliesin West in Scottsdale, AZ. Working closely with the Store Manager and the Director of Retail, Events & Hospitality (DREH), the eCommerce and Inventory Specialist administers the Frank Lloyd Wright Store’s online operation including product selection/set-up, purchase order/invoice management, order fulfillment and response/resolution of online customer communication. This position supports the shipping and receiving procedures to ensure inventory flows smoothly and accurately in both the physical store and eCommerce site.

Essential Functions: 

- Manages on-line shopping portal so that it reflects real-time inventories and product availability

- Manages website’s product catalogs as needed with new/featured products

- Under the direction of the DREH, updates website’s look to improve user experience, and proposes ideas to increase sales 

- Plays a cross-functional role and works with external business partners as well as internal teams 

- Collaborates with Marketing and Licensing teams to assure on-line presentation, including product photos and descriptions, are accurate and up to Foundation standards

- Assists with print, virtual and Social Media marketing initiatives

- Processes daily receiving of product, accurately recording within POS software, confirming quantities, and approving invoices for payment  

- Places product orders to assure store is fully stocked with seasonally appropriate merchandise 

- Knowledgeable about shipping procedures to fill in-store and on-line purchases

- Works closely with sales team to track damages and missing product so inventory tracking reflects updated quantities; works closely with vendor representatives to negotiate appropriate remedies for shortages and damages

- Crossed trained in sales floor operations with operational responsibility to open & close the Store, assist with break & lunch coverage and fulfill salesfloor shifts as required.

- This position will be crossed-trained in basic duties performed by the Receiving and Fulfillment Specialist

- Maintains a clean and safe work area and updates supplies as needed

-Other related duties as assigned


This position is a full-time hourly position with a target rate of $20/hour, plus comprehensive benefits including a paid-time-off package. The Foundation pays up to 85% of monthly health-care premiums and enrolls all regular full-time employees into our life insurance, short-term and long-term disability, and long-term care policies at no cost to employees.


About Frank Lloyd Wright Foundation:

Sharply focused on ensuring our local, regional, national, and international audiences feel welcome to explore, engage in, understand, and financially support the historic spaces of Frank Lloyd Wright's Taliesin and Taliesin West, Frank Lloyd Wright Foundation inspires people to discover and embrace an architecture for better living through meaningful connection to nature, the arts and each other. In Wright's own words, our vision is "to make life more beautiful, the world a better one for living in, and to give reason, rhyme and meaning to life."

 A career at Frank Lloyd Wright Foundation offers more than the opportunity to impact the world through our mission. Our team does vital and valued work that fosters creativity, collaboration, and camaraderie. We also offer competitive compensation, an inclusive environment, and a comprehensive benefits package. And, for good measure, we’ll throw in amazing views and incredible architecture to inspire you every day!


Requirements

Minimum Qualifications:

- Associate degree and two years of work experience within a retail or e-commerce setting, or equivalent combination of education, training and experience

- Highly organized, detail-oriented, and able to multi-task

- Knowledge of Shopify (or similar e-commerce platforms), online stores, and retail point-of-sale systems

- Knowledge and experience with using MS Office (Outlook, Excel, Power Point, and Word)

- Self-starter and a problem solver who can work with minimum supervision

- Comfortable working with a team as well as independently as job duties dictate 

- Customer oriented with good interpersonal skills – customer service skills preferred

- Excellent verbal and written communication skills 

- Capable of working a consistent schedule, and ability to lift up to 30 lbs. with physical stamina 

- Comfortable working within a team as well as independently as job duties dictate


Preferred Qualifications:

Bachelor’s degree in related field and two years of work experience within a retail or e-commerce setting

Knowledge of supply chain management

Previous experience with Shopify eCommerce platform

Flexibility to work on occasional weekends and nights


Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Physical Demands: While performing the essential functions of this job, the employee is regularly required to stand and walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; occasionally stoop, kneel, crouch or crawl; consistently talk or hear; and rarely taste or smell. The employee must regularly lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.  

Work environment: While performing the duties of this job, the employee is exposed to weather and desert environmental conditions prevalent at the time. The noise level in the work environment is usually moderate.


  • Frank Lloyd Wright Foundation is an Equal Opportunity Employer