The IT Technician is responsible for providing comprehensive technical support across the organization. This includes troubleshooting hardware and software issues, setting up and configuring new systems, and assisting with day-to-day IT operations. 

• Diagnose and resolve technical hardware and software issues.
• Install and configure computer hardware, tablets, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Respond promptly to service issues and requests.
• Provide technical support across the company (in person or over the phone).
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new technology and provide feedback.
• Collaborate with third-party support and PC equipment vendors.
• Help set up new software platforms and provide ongoing support.
• Other duties as assigned.

• Associate's degree in Information Technology, Computer Science, or related field.
• Proven experience in IT support or a similar role.
• Familiarity with various operating systems and platforms.
• Good problem-solving skills and ability to provide hands-on support.
• Excellent communication and interpersonal skills.