Institutional Overview

Nestled in 25 acres of beautiful gardens, Philbrook Museum of Art is a 1920s Italianate Villa featuring a dynamic and ambitious program of rotating exhibitions and galleries with selections from an actively growing collection of approximately 15,000 objects. With artworks from Africa, the Americas, Asia, and Europe dating from 3,000 BCE to today, Philbrook is Oklahoma’s most comprehensive art museum and offers visitors a glimpse into a broad range of cultures, time periods, and perspectives. The diverse collection supports a vision of Philbrook as central to the lives of our community as a place for learning, inspiration, and fun. Through bold action and strategic investment, we create a space for new ideas, diverse perspectives, and social connections.

Job Summary:

As the Safety Manager, you are primarily responsible for safeguarding the Museum’s staff, visitors, property, and art through the oversight of a 24/7/365 team and its daily operations. In this position, you will develop a hospitality-oriented team that actively engages with visitors and staff to effectively solve problems to safeguard the campus and guarantee Philbrook is a safe, welcoming, accessible, and inclusive venue. This role will oversee a wide range of safety and security strategies and administrative tasks. This position includes supervisory responsibility for the Assistant Manager of Safety & Security and a team of full-time and part-time Security Officers. The Safety Manager will build strong relationships with colleagues across the institution by communicating proactively and maintaining a professional demeanor and positive attitude. Will also maintain prompt and reliable attendance to successfully perform the duties of the job. 

What You Will Do:

Strategy & Management

• Manage, recruit, hire, and train a team of Security Officers to assure productivity, efficiency, and continuous improvement.
• Monitor and evaluate performance and provide coaching, training, recognition, and corrective actions as needed. Assure equitable administration of Philbrook policies.
• Oversee Assistant Manager of Safety & Security to ensure appropriate scheduling of staff for normal operations and after-hours programs and events.
• Develop and facilitate a training program to assure all Security personnel are properly trained on Museum and departmental policies and procedures.
• Emergency Preparedness and Management
• Evaluate existing and implement needed safety and security policies, work methods or procedures governing Museum security functions.
• Initiate and lead emergency response procedures, when needed.

Research & Analysis

• Implement safety improvements. 
• Oversee the operation and maintenance of all security technology, access control, alarms, cameras, motion detection, fire systems, and radios throughout the facility and conduct regular tests/inspections of equipment.
• Conduct regular key audits and equipment inventory checks.

Safety and Compliance

• Develop and direct, or arrange, appropriate staff training, including but not limited to fire drills, weather preparedness, CPR, injury incident response, artwork damage response, de-escalation and conflict resolution.
• Ensure compliance with all applicable codes, legal regulations and general art insurance requirements and coordinate with local government agencies, emergency response departments, and insurance representatives as needed.
• Lead regular inspections of the facility.
• Advise the Director of Guest Operations and the Senior Leadership Team of any security and life safety related incidents, unusual occurrences, or suspicious activities. 

Relationship Management

• Partner closely with teams across the institution to ensure safety and security functions at events and programs. 
• Collaborate with the Chief Registrar to ensure collections-related security requirements are met. 
• Manage Incident Reporting by preparing timely and adequate incident reports thoroughly appropriate investigation and documentation.
• Circulate on a regular basis to maintain a high profile with guests and staff. 
• Build strong relationships with colleagues by communicating proactively and maintaining a professional and positive demeanor.

Budget & Regulation

• Be fully conversant with all statutory requirements regarding safety and security operations.
• Ensure that all standards of safety within the facilities are maintained and regularly inspected. 
• Assist with budget development and management.
• Develop inventory of future capital needs and improvements related to security and safety.

What You Will Bring:

• Minimum of 5 years' safety and customer service-related experience with a proven record of strong leadership
• Previous experience in managing large teams
• Certifications in First Aid and CPR by the American Red Cross or be able to acquire this certification within 90 days of hire
• Additional professional, field-specific certifications a plus

Knowledge, Skill, and Abilities:

• Must be a self-starter, organized, collaborative, able to multi-task and prioritize, and have strong people management skills.
• Requires excellent judgment and problem-solving skills as well as strong communication, writing, and presentation skills.
• Excellent conflict-resolution and de-escalation abilities.
• Proven experience in customer service and knowledge of security and emergency protocols.
• Proven experience implementing safety and security procedures.
• Knowledge of training and teaching safety and security techniques.
• Position requires ability to pass federal, state and city security clearances.

Why You Want to Work for Us? Competitive Salary and Benefits!

• Annual Salary range is $48-58K, depending on experience
• Maternity and Paternity Leave
• Paid time off (PTO), Sick Leave, Paid Holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Long Term Disability, Short-term Disability, and other additional insurances
• Flexible spending accounts
• 403(b) retirement plan and matching

For consideration, please submit both a cover letter and resume.

Philbrook provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.