At the core of our organization is a dedication to positively impacting the lives of those we serve. The Director of Operations plays a crucial role in ensuring that our mission-driven work is supported by efficient and seamless operations. The Director of Operations will oversee daily operations, contribute to both company-wide and department-specific strategic planning, and collaborate with leaders across all levels to implement policies, optimize workflows, and manage resources. The ideal candidate is a strategic leader who values collaboration, is passionate about process improvement, and is committed to fostering an environment where both employees and people we support can thrive. If you are driven by making a difference and have a proven record of operational excellence, we encourage you to apply.

Director of Operations Responsibilities

• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations, projects and systems.
• Collaborates with leaders and departments to carry out the organization's goals and objectives.
• Reviews, analyzes, and evaluates business procedures.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials. Conduct workflow mapping to ensure efficiency and relationship leveraging.
• Ensures that organizational decisions and project plans such as those for material efficiency, hardware acquisitions, and facilities are in line with the organization's business plan and vision.
• Establishes and monitors quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness is evaluated and identifies opportunities for improvement.
• Monitor, analyze and interpret strategic plan data and metrics and present periodic performance reports and metrics to the chief executive officer and other leadership.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees major purchases for buildings, vehicles, and residential maintenance.
• Establishes and maintains vendor procurement, processes, and relationships.
• Leads coordination and integration of efforts among operations, property purchasing, assets, and technology to produce smoother workflow and more cost-effective business processes.
• Maintains knowledge of emerging technologies and trends in operations management.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned

Director of Operations Schedule

Monday- Friday Daytime

Director of Operations Compensation

 $70,000-$75,000/ year

A Director of Operations will:

• Bachelor’s degree in Business Administration, Logistics or another industry-related field required; MBA preferred.
• At least 10 years of industry-related experience preferred, including three years in upper management required.
• Thorough understanding of practices, theories, and policies involved in business and finance.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.