Institutional Overview

Nestled in 25 acres of beautiful gardens, Philbrook Museum of Art is a 1920s Italianate Villa featuring a dynamic and ambitious program of rotating exhibitions and galleries with selections from an actively growing collection of approximately 15,000 objects. With artworks from Africa, the Americas, Asia, and Europe dating from 3,000 BCE to today, Philbrook is Oklahoma’s most comprehensive art museum and offers visitors a glimpse into a broad range of cultures, time periods, and perspectives. The diverse collection supports a vision of Philbrook as central to the lives of our community as a place for learning, inspiration, and fun. Through bold action and strategic investment, we create a space for new ideas, diverse perspectives, and social connections.

Job Summary:

This role exists to build excellent teams and to train and coach team members to reach their potential as they facilitate fun, memorable, and quality experiences for guests. The Food Service Manager will bring vision to the future of food and beverage amenities and services at Philbrook, with a particular focus on existing and new large-scale events and programs. This role will oversee a wide range of sales strategies and administrative tasks and will be expected to provide proactive team leadership and support to peer department heads. Upon hire, the most immediate tasks at hand will be securing alcohol licensing and developing a food and beverage services staffing plan. 

What You Will Do:

Strategy & Management:

• Oversee and execute high performance operations of food & beverage services
• Develop operational plans and sales strategies around new and existing programs and events
• Provide training for your team and other teams on how to deliver excellent customer service and sales-based services

Relationship Management:

• Serve as point of contact between preferred catering vendors and internal staff
• Partner closely with Operations and Venue Rental teams to ensure client and caterer needs are met
• Establish and maintain appropriate relationships with vendors and other constituencies to enhance our brand
• Circulate regularly to maintain a high profile with guests and staff; share relevant information to other departments

Research & Analysis

• Draw performance insights based on relevant market and trend analysis
• Implement and operationalize guest service improvements with revenue focus
• Assist in development of new and renovated food & beverage spaces with a focus on net revenue growth
• Continually research vendor opportunities

Budget & Regulation:

• Execute inventory control and calculation for analysis and reconciliation
• Be fully conversant on all statutory requirements regarding food & beverage/alcohol operations and ensure compliance
• Ensure that all standards of cleanliness, safety, and sanitation are maintained
• Develop and adhere to department operating budget

What You Will Bring:

• Minimum of 3 years experience in food & beverage, including understanding of point of sales functions
• Experience in sales required; some retail sales experience a plus
• Previous experience in managing retail or restaurant floor required; experience managing multiple teams a plus

Knowledge, Skill, and Abilities:

• Excitement for and commitment to the mission
• Seasoned knowledge of food & beverage industry; some retail and/or sales experience
• Proven interpersonal skills, with a professional and friendly demeanor
• Excellent organizational and time management skills, with the ability to manage multiple projects
• Proficient in Microsoft Office Suite
• Ability to work independently, take initiative, and problem solve

Why You Want to Work for Us? Competitive Salary and Benefits!

• Annual Salary range is $45-$55K, depending on experience
• Maternity and Paternity Leave
• Paid time off (PTO), Sick Leave, Paid Holidays
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Long Term Disability, Short-term Disability, and other additional insurances
• Flexible spending accounts
• 403(b) retirement plan and matching

Schedule Information:

• Monday through Friday 9am - 5pm
• Some evenings and weekends required

***For consideration, please submit both a cover letter and resume.

Philbrook provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.