Senior Customer Service Representative

Hiring – Full Time Position

Competitive Wage, Comprehensive Benefits Package (Health, Dental, Vision, Disability & Life insurance)

Citizens Bank Minnesota, New Ulm main office, is looking for a high performing Senior Customer Service Representative who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships with new and existing clients, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted financial institution. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.  
 

Senior Customer Service Representative Job Responsibilities

Processing of daily financial transactions

Opening new accounts

Promoting products

Providing first call resolution via telephone and electronic correspondences 

Seeking optimal solutions for client satisfaction

Provides enhanced customer service experience to help retain deposit relationships

Senior Customer Service Representative Benefits:

Full Time

Competitive Wage

Comprehensive Benefits package including health, dental, vision, and life insurance

Short- and Long-Term Disability

401k Plan 

Paid Time Off

Citizens is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, age, gender, religion, national origin, genetic information, protected veterans’ status, sex, sexual orientation, gender identity, disability status, or any other status protected under federal, state or local laws.

High school diploma or equivalent

Computer and mathematical skills

Cash Handling experience beneficial but not required

Customer service experience beneficial but not required