National Trade Supply sells air and water filters direct to homeowning consumers primarily through our e-commerce website, DiscountFilters.com. Everyone needs filters, but few enjoy buying them. Your role will help us optimize both the front-end and back-end of our website, improving user experience, and enhancing overall site performance to ensure it meets the evolving needs of our customers. 

In this role, you will collaborate across the full development stack, from improving the front-end design and interactivity to optimizing back-end processes that drive customer engagement. If you are passionate about eCommerce, performance optimization, and building scalable solutions, this opportunity is for you. 

Who should apply?

Ideally you will resonate with most, and hopefully all, of the following statements:

· I love solving complex problems with efficient, scalable code. 

· I am excited about developing seamless, intuitive features that improve customer journeys. 

· I am deeply interested in how technology can drive business goals and customer satisfaction. 

· I enjoy learning new tools, frameworks, and best practices to improve my craft. 

· I can plan, design, manage and explain highly complex processes.

· I play well with others and respond timely to internal requests.

· I quickly grasp complex issues.

· I love to learn new things.

· I have a wealth of knowledge that I can bring to bear.

· I can figure out how to make things better.

· I do not have to be told what to do.

· I move quickly but responsibly.

· I love a good challenge.

· I am curious about a lot of things and love to learn how things work.

Outcomes we are seeking

For someone to be successful in this role, they should expect to learn about the products we sell, the types of people we sell them to, how our customer’s think and behave while making their purchasing decisions and how to best utilize the tools available to us to win more new customers than peer competitors. For this role, that means ensuring front-end interfaces present the right content to the right user at the optimal time, while back-end systems efficiently manage data and processes to support and enhance the customer journey.

Specifically, you will be expected to deliver the following results and outcomes:

• Establishes full ownership of the website’s performance metrics and of the front-end code.
• Develop comprehensive grasp of the business model and its interconnections.
• Help formulate testing strategies and methods to optimize website and website performance with Acquisition and Retention Marketing Directors.
• Expert proficiency in making changes using PHP, HTML, CSS, and JavaScript.
• Troubleshoot website errors and takes the lead on quality assurance projects.
• Ensures structural SEO compliance including DOM, rich snippets, and URLs.
• Ensures adherence to legal responsibilities and compliance standards, including cookie collection and ADA accessibility requirements.
• Experiments relentlessly to find innovative approaches that work better for us.
• Manages relationships with relevant 3rd party service providers.
• Work with other areas of the business such as acquisition, retention, product, IT, and finance to execute the strategies.

Technologies we use

• PHP – minimum 3+ years working on custom PHP solutions – not including Wordpress experience.
• HTML and CSS – minimum 5+ years
• JavaScript – minimum 5+ years
• Bootstrap and JQuery JavaScript Libraries – minimum 2+ years
• MySQL or similar database – minimum 2+ years

Other Required Experience:

• Git or Similar Repository
• Nginx server management and configuration
• Linux command line (SSH)
• VSCode or Similar IDE
• SASS CSS
• Nice to haves:
• React / VueJS Experience
• Web Accessibility Optimization Experience (WCAG)

Why choose us?

The person we’re looking for is very good at what they do and has options to choose from. We understand that it’s not all about what we want. Here is what you can expect from us if we choose to work together:

· Competitive salary and benefits.

· Remote and/or in-person work options.

· Thorough interview process with plenty of opportunity to ask questions about us and the role.

· A great culture that always wants to improve and do better.

· Opportunities for professional development.

· Access to anyone and everyone in the organization.

· A chance to make a real difference in the lives of the people you work with.

Interview Process:

As our team is relatively compact, candidates will engage with several crucial decision-makers (including the Owner, CFO, VP of HR, and CIO) within a group context. This process might unfold over 1-3 sessions, contingent upon your scheduling availability and our team's chance to become acquainted with you.

Additionally, we kindly request your participation in a behavioral assessment via Predictive Index. This evaluation enables us to gain insight into your preferred methods of team and organizational involvement. By comprehending your professional requirements, our leadership can more effectively support you and enhance your overall employee journey.

We anticipate the timing for our process to be 4-8 weeks depending on candidate availability and notice to the employee’s respective former employer (if applicable).

Our closing pitch to you

We have little interest in being followers – we would much rather suffer the day-to-day frustrations of being copied by our competition. We value strategies and methods that are creative, innovative, brilliant, contrarian and/or highly original (and when those aren’t available, we don’t mind tried and true methods that work). We are looking for people that will help keep us moving in that direction, and if that sounds like fun, we would love to meet you.

10 Reasons why you shouldn’t apply for this job:

1. Lack of Technical Proficiency: If you're not proficient in web development languages like HTML, CSS, JavaScript, and PHP, this role may not be suitable.

2. Lack of Data Savviness: If you're uncomfortable with data analysis and making data-driven decisions, this role may not be suitable as data insights drive our strategies.

3. Limited Knowledge of SEO: Understanding search engine optimization (SEO) is crucial for website visibility and traffic. If you lack SEO knowledge, you may not succeed in this role.[ZW1]

4. Resistance to Collaboration: Inability to collaborate effectively across teams could hinder the execution of cross-functional strategies vital to our customer retention initiatives.

5. Aversion to Innovation: If you're not inclined to push the boundaries of loyalty programs and marketing strategies, you might struggle to meet our expectation of groundbreaking initiatives.

6. Inattention to Detail: Given the precision required in data analysis and campaign execution, a tendency to overlook details could hinder your effectiveness in this role.

7. Lack of E-commerce Understanding: If you don't have a solid grasp of e-commerce dynamics and customer behavior in the digital landscape, you might struggle to drive effective strategies.

8. Poor Project Management Skills: If you can't manage multiple initiatives, deadlines, and priorities simultaneously, the role's dynamic nature may overwhelm you.

9. Inflexibility to Adapt: The role demands agility in responding to market shifts and challenges. If you struggle to adapt quickly, you might not thrive here.

10. Underestimating Customer-Centricity: If you can't put the customer at the heart of your strategies, you may not align with our commitment to customer-centric retention efforts.