The Institute for Advanced Study in Princeton, NJ, is seeking Computing Support Interns to join our Information Technology Group. In this paid internship, successful candidates will assist IT staff in providing technical support to a diverse community of scholars. Ideal candidates should have prior experience with desktop support for either Windows or Mac OS. This is a great opportunity to gain hands-on experience with a wide range of software and technologies in a short time.

Essential Job Duties:

• Provide support for desktop systems (Mac/PC), mobile devices, networked printers, wireless connections, VPN clients, email applications, and commercial productivity software.
• Assist in tracking equipment and logging support requests to maintain accurate records.
• Participate in IT projects as opportunities arise.
• Contribute to creating and updating online support documentation.
• Perform other duties as assigned.

Minimum Qualifications:

• Currently enrolled undergraduate student (freshman, sophomore, or junior).
• Availability to work at least eight hours per week during the academic year, between 8 AM and 5 PM on weekdays.
• Strong troubleshooting skills for either PC or Mac systems.
• Excellent verbal and written communication skills.

The Institute for Advanced Study retains the right to change or assign other duties to this position at any time. 

To perform this role successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

At the Institute for Advanced Study’s creation in 1930, the founders wrote: “fundamental in our purpose, and our express desire, [is] that in the appointments to the Staff and Faculty as well as in the admission of workers and students, no account shall be taken, directly or indirectly, of race, religion, or sex.”  We recognize these ideals require continual examination of our culture. Today, we strive to create a community in which all people feel welcomed, respected, and valued.  We seek to address the harmful effects of inequity and discrimination on individual Scholars, Faculty, Staff, and scholarship as a whole.  We affirm equality and embrace our differences as we work to transform principles into action and grow new forms of scholarly community.