**$16.00 - $18.00 an hour based on experience **

2nd Shift: M - F, 9am - 6pm

(1) Saturday per month, 8am - 1pm (paid overtime)

This is not a remote position, but you may have the opportunity to work from home a percentage of the time after 90 days of training (Hybrid).

WHO WE ARE

ABC Home & Commercial is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.

HOW YOU CAN HELP US

As ABC’s Receptionist, you will utilize an in-depth knowledge of ABC’s services and program to effectively communicate with customers, employees and visitors on the phone and in person.

WHAT YOU’LL DO

• Receive, screen all incoming phone calls and connect them to appropriate personnel.
• Provide timely and accurate information to incoming customer requests.
• Warmly greet and direct all visitors entering the office premises.
• Sort and deliver mail, packages, deliveries and messages to the appropriate department.
• Distribute incoming email and fax communication to appropriate departments or personnel.
• Provide general clerical and administrative support to all levels of professionals.
• Work in partnership with other employees to meet and exceed customer expectations.
• Maintain a positive attitude at all times with customers, fellow employees and supervisors.

WHAT WE LOOK FOR

• Previous customer service experience and/or phone experience preferred.
• Ability to organize and prioritize workload, work under pressure in a fast paced environment, and handle irate customers while still maintaining good composure.
• Ability to communicate well, using excellent interpersonal and communication skills.
• Excellent written communication skills, including spelling and punctuation.
• Must be able to adapt quickly in an ever-changing, fast paced environment.
• High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing. Computer skills.
• Ability to sit for long periods of time.
• Must be able to work (1) Saturday per month - front desk Sat. schedule is rotated and the hours are 8am - 1pm (paid overtime).

WHAT WE OFFER

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing plan 
• Additional compensation for promoting and referring our services (Lead Now Program).
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including gym membership
• Potential to work from home a percentage of the time after 90 days of training.

 ABC is an Equal Opportunity Employer. Please note that if an offer is extended ABC participates in the E-verify (I9) program & conducts a thorough Background check and pre-employment drug screening. For CSR positions a WPM test will also be conducted. 

As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations, as mandated by federal law.