Life at Healthy Alliance

At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

Designated as the Social Care Network (SCN) Lead Entity for the Capital Region, Central NY, and North Country under New York’s 1115 Waiver Amendment’s SCN & Health-Related Social Needs (HRSN) Program, we are responsible for ensuring that there is a seamless, consistent end-to-end process for HRSN screening, navigation, and the delivery of HRSN and other services to thousands of Medicaid Members. Transformative in nature, this novel Program will further sustain our mission of advancing health equity within and across historically marginalized communities.

As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2024 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

Why You Should Join Healthy Alliance

We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:

• Competitive compensation package
• Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company-contributed accounts, and more
• 401K with a company match
• Unlimited paid time off after 90 days of employment
• Company-sponsored training and certification opportunities
• Remote employer with flexible work schedules
• A workplace that values safety, respect, employee engagement, recognition, and diversity
• Salary range: $128,250 - $147,487 per year, commensurate with experience

Who You Are

The Regional Director is responsible for the ongoing development, planning, coordination, oversight, and performance in support of both the SCN & HRSN Program requirements and the organization's broader strategic vision, goals, and mission. In this role, the Regional Director ensures that Healthy Alliance’s integrated network includes a diverse ecosystem of partners including community-based organizations (CBOs), grassroot organizations, managed care organizations (MCOs), government entities, behavioral health and substance use providers, clinical providers, and schools to enable HRSN screenings, care coordination, and the delivery of social care services to expected performance levels.

We are looking for someone in the Central New York area which includes Cortland, Herkimer, Madison, Oneida, Onondaga, and Oswego.

What You’ll Do

• Provide leadership, direction, and oversight of the region’s overall network performance.
• Manage the region’s contracts, programs, and services to ensure all SCN & HRSN Program requirements are met.
• Lead regional workgroups with the goal of educating and learning from a diverse set of leaders across the region who are deeply involved with the current health care delivery system/landscape, reporting out to Healthy Alliance’s SCN Council on lessons learned/best practice/milestone progression.
• Proactively monitor the overall health of the region to develop strategies and action plans to improve regional performance alongside other members of the leadership team and community workgroups, including but not limited to:
• Performance and quality measures,
• Contract deliverables,
• Program and service deliverables,
• Network composition and adequacy,
• Budget, and
• Payment and billing.
• Act as the accountable leader for the region that communicates directly to the Leadership Team and the SCN Council on network performance.
• Provide leadership and drive the key performance measures and deliverables of the region where they are responsible.
• Ensure regional quality standards are met in accordance with the organization’s quality program, the SCN & HRSN Program guidelines, and contract requirements.
• Work with other members of the Leadership Team to ensure accurate and timely reporting to NYS and other contracted entities.
• Work, in collaboration with other leaders, to ensure the region can adequately meet the demands for social care services, provide sufficient service choices to community members, and support a “no wrong door” environment for Medicaid members to access services. This includes ensuring sufficient network adequacy to meet the demands to screen community members and navigate them to services, as well as monitor capacity of social care service provisions for the region – collaborating on plans to address gaps in the network.
• Lead and manage the regional SCN Council governing body, ensuring SCN & HRSN Program governance requirements for the region are met.
• Serve as the organization’s key spokesperson for the region, in collaboration with other regional directors, to better educate leadership, employees, network partners, government officials, MCOs, and other stakeholders on the health care transformation efforts for the Central New York Region.
• Collaborate with other Healthy Alliance Regional Directors, other SCN & HRSN Program Lead Entities across the state, the New York State Department of Health, and the Statewide Health Equity Regional Organization (SHERO) to influence and support best practice strategies in the provision of social care service delivery.
• Serve as the regional liaison, partnering with community leaders on key stakeholder initiatives, community planning, and convening forums and activities that support the unique needs of the region.
• Support activities that foster long-term sustainability efforts of Central New York, including the development of future value-based contracting.

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

What You’ll Need

Education

• Bachelor’s Degree required. Masters preferred.

Professional Work Experience

• A minimum of five years of progressive experience in a health or social care system, with a background in one or more of the following: program management, care coordination, performance improvement, and/or care redesign.
• Experience working in partnership with multiple constituents throughout an organization. This includes achieving consensus through effective communication, convening, thought leadership, partnership, and relationship-building throughout the organization.
• Progressive experience as a senior-level leader that includes experience in clinical/social integration, performance improvement, and population health management.
• Must have demonstrated experience with data and its use in practice to inform decisions.
• A leadership role with demonstrable success in an integrated care coordination delivery system.
• Proven ability to collaborate, build relationships, engage and align diverse partners across multiple disparate ecosystems.
• Demonstrated understanding of general principles of health care management and the complexities of alternative payment models and value-based financing systems, both in commercial and government payor environments.
• Experience within managing relationships with NYS Department of Health, other government entities, and managed care/health plans.

Skills, Knowledge, and Abilities

• Knowledge of national trends and key issues related to quality, performance improvement, and trends in advanced payment models and health care transformation.
• A change agent who thrives on innovation and can adapt to a highly dynamic environment and look at problems and solutions from a creative standpoint.
• A highly personable, approachable person who can promote and maintain the momentum and enthusiasm to drive quality, performance improvement, patient safety, and service excellence.
• Energized, enthusiastic, resilient, and engaged leader with a strong intellect and creativity.
• An inclusive leader with outstanding interpersonal skills, who empowers, motivates, and challenges both internal and external stakeholders. A team player who has an open and non-competitive leadership style that promotes partnerships and builds trust and strong relationships.
• Must reside in the region in which this position is located, with existing relationships to support successful implementation in the region.
• Excellent written and verbal communication skills, including the ability to listen effectively and be open to the ideas of others. Can present data and translate complex issues into comprehensible ideas in a concise and easily understood manner.

Your next career opportunity is at Healthy Alliance!

Physical Requirements

This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.org.

Privacy Requirement

This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment.

Healthy Alliance is an At-Will Employer.