Seeking a candidate with experience in case management to provide direct case management services to trauma-affected refugees and immigrants with our Refugee Health and Wellness Program. Preference for fluency in a language spoken by the communities we serve.

Part-time, 25 hours/week, competitive hourly wage, prorated paid time off and paid holidays, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, direct deposit, training opportunities, availability during office hours of Monday-Friday 8:30-4:30 with occasional evening and weekend availability

Please note that this program is scheduled to be funded through 9/29/2028. The position will be reviewed on an annual basis and will be renewed based on continued community need and the availability of funding.  

Job Description

Utilize a trauma-informed strengths-based approach to work collaboratively with the program team, agency staff, and partnering organizations to coordinate services for trauma-affected refugees and immigrants

Conduct person-centered, culturally-considered, and trauma-informed wellness assessments with program participants

Identify client’s risk and protective factors - including their strengths, needs, abilities, and preferences - through holistic assessment

Respond to immediate mental health crises, provide stabilization, and connect individuals with emergency services if needed

Work with program Social Worker and clients to develop personalized care plans to ensure access to medical, mental health, and social service programs

Perform case management services for clients in a variety of topics including but not limited to county benefits, food stability, health care access, employment, childcare, and other identified needs that may be a barrier to mental health treatment

Maintain regular contact with clients, including regular home visits, to monitor progress and address emerging needs

Identify ongoing client needs and coordinate with program Social Worker to ensure receipt of available services and resources

Advocate on behalf of clients to ensure access to appropriate resources, benefits, and services

Coordinate and/or provide transportation to and from program activities, appointments, and other essential services

Collaborate with agency staff and external care providers to ensure seamless service delivery and care coordination

Uphold clients' rights, privacy, and dignity and adhere to all contractual regulations

Participate in regular staff meetings, serving as an engaged team member, contributing to program development and problem-solving

Engage in ongoing professional development and self-care to maintain personal well-being and high-quality service delivery

Maintain timely and accurate documentation of services delivered, client progress, and any other documentation as required by ORR in a timely manner

Maintain confidentiality of client protected information

Collaborate with student interns in the provision of program services, offering mentorship and guidance

Perform other related duties as assigned to help meet the goals of the program and agency

Minimum of a High School Diploma or GED, bachelor’s degree in social work or a related field preferred

Skilled in interpersonal and intercultural communication

Ability to be self-directed with position responsibilities

Strong organizational skills

Advanced skill with Microsoft Office and Google Apps including Google Drive, e-mail, and internet

Possess professional/academic abilities in English across all skill areas including clear pronunciation in speaking and correct grammar and spelling in writing

Experience facilitating partnerships with community medical and social service providers

Participate in a required background check

Valid driver’s license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients

Experience working with diverse populations and limited English-speaking communities

Experience working with an interpreter preferred, but not required

Fluency in a language spoken by the communities served is strongly preferred, but not required

Work Experience and Education Preferences:

Prefer bachelor’s or other four-year undergraduate degree in a social service, social work or health-related field

Experience providing case management to individuals and families

Experience working with interpreters

CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.