CRIS’s Refugee Health and Wellness Program is seeking a dedicated and organized Administrative Assistant to provide essential support to CRIS’s Mental Health Initiatives, including maintenance of new clinic space, ensuring smooth and efficient daily operations. 

Full-time, 40 hours/week, competitive hourly wage, medical/dental/vision insurance eligibility and paid time off and paid holidays, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, direct deposit, training opportunities, availability during office hours of Monday-Friday 8:30-4:30 with occasional evening and weekend availability

Please note that this position is scheduled to be funded through 9/29/2025 with a possible extension based on continued community need and the availability of funding. 

Job Description

Schedule and coordinate meetings and events across the program, including reserving meeting spaces, managing agendas, arranging presenters, printing/electronically sharing resources, monitoring logistics

Participate in regular team meetings and provide program updates

Schedule and coordinate client therapy appointments, case management appointments, and wellness groups 

Schedule and coordinate client transportation and interpretation, as needed

Greet and assist clients as they arrive for appointments

Manage client inquiries

Assist with scheduling staff meetings and other clinic-related events

Manage client waitlist and track active clients

Collect and input pre- and post- assessment data

Collect, compile, and analyze relevant data for grant reporting, including participant attendance, surveys, certificates of completion

Perform general office duties including filing, data entry, and handling of correspondence

Provide information about clinic services and assist with paperwork, as needed

Participate in regular team meetings and provide program updates

Maintain strict confidentiality of client information and adhere to HIPAA guidelines

Ensure compliance with clinic policies and procedures

Maintain client records in electronic health record (EHR) system

Prepare and process forms, reports, and documentation, as needed

Ensure the office environment is clean, organized, and welcoming

Manage office supplies and equipment, including ordering supplies and inventory tracking

Participate in community outreach efforts to raise awareness of mental health resources and services available at CRIS

Demonstrate cultural sensitivity and awareness in all interactions with clients. Stay informed about cultural practices, trauma experiences, and resettlement challenges specific to refugee populations

Engage in ongoing professional development and self-care to maintain personal well-being and high-quality service delivery

Collaborate with student interns in the provision of program services, offering mentorship and guidance

Perform other related duties as assigned to help meet the goals of the program and agency

Minimum of a High School Diploma or GED, bachelor’s or other four-year undergraduate degree preferred

Excellent organizational, multitasking, and time-management skills

Strong interpersonal and intercultural communication

Ability to be self-directed with position responsibilities

Ability to handle sensitive and confidential information with discretion

Advanced skill with Microsoft Office and Google Apps including Google Drive, e-mail, and internet

Possess professional/academic abilities in English across all skill areas including clear pronunciation in speaking and correct grammar and spelling in writing

Participate in a required background check

Valid driver’s license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients

Experience working with diverse populations and limited English-speaking communities

Experience working with an interpreter preferred, but not required

Fluency in a language spoken by the communities served is strongly preferred, but not required

CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.