The Case Manager is responsible for providing neighborhood based social and case management services to families and individuals with complex challenges.

Responsibilities (including but not limited to):

• Provide quality case management to clients with complex needs.
• Conduct needs assessment and determine eligibility for financial assistance.
• Work with housing workers and clients to develop a budget plan and assist them with following through on budget goals.
• Maintain a professional relationship with clients and conduct all business-related activity according to program policy and standards.
• Maintain knowledge of current immigration laws and best practices and use knowledge to assist clients as needed.
• Create and maintain client records.

• Bilingual in Haitian Creole or Spanish; highly preferred.
• Bachelors degree; or equivalent experience.
• Paralegal or legal training is desirable.
• Experience and/or education in community development, direct social services, case management, or a related field.
• Ability to work independently with minimal supervision.
• Excellent written, verbal, and interpersonal communication skills.
• Basic computer skills.