Butler Medical Transport has an immediate opening for a full-time Medical Billing Administrative Clerk - AR Follow Up Specialist (MBS-I). Once successfully trained the MBS-I will be responsible for a variety of pre-described semi-repetitive tasks, to ensure the pre-billing, processing, mailing, and posting of ambulance medical claims. The MBS-I would be eligible for a hybrid remote work schedule at the completion of six months of successful employment.   

ROLE AND RESPONSIBILITIES

• Claim status checks and resolution, including initiating contact with appropriate third-party payor.
• Claim rejection/denial and resolution, including initiating contact with appropriate third-party payor.
• Process all incoming correspondence.
• Manage inbound customer calls.
• Research of patient’s insurance information
• Data Entry of Insurance and Patient Demographic Information
• Corresponding with various customers for purposes of researching payor, and demographic information
• Other duties as assigned.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Graduation From High School or equivalent.
• Experience working in a medical office setting; knowledge of medical terminology, insurance, and understanding EOBs.
• Ability to work at a computer station for extended periods.
• Ability to view computer monitor for extended periods (up to 8 hours)
• Ability to remain composed and multi-task in a busy, high-pressure environment.
• Ability to comprehend or learn department practices, rules, and regulations quickly.
• Ability to operate telephone and other specialized computer communication equipment.
• Ability to learn new software.
• Ability to speak clearly, concisely, and respectfully.
• Ability to communicate effectively with a diverse population, including medical professionals.
• Ability to think and react quickly and effectively in tense situations.
• Ability to follow written and oral instructions.
• Ability to recall details from numerous informational resources.
• Ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures.
• Maintain a reliable attendance record and be punctual daily.
• Pass background investigation
• Pass a pre-employment drug screen and all subsequent random or for cause drug screenings.

PREFERRED SKILLS

• Customer service experience
• Ambulance Industry Experience
• Knowledge of payor types – Medicare, Medicaid, private insurance
• Proficiency in Microsoft Office Suite