Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

The Position

This position performs a variety of Cash Posting duties. Cash Posting duties include ensuring the efficient application of payment to claims, timely processing of any related account balance adjustments, and the documentation of all claim denials.

Essential Duties & Responsibilities

• Process remote deposits for paper checks.
• Process credit card payments.
• Pull daily bank deposit exports.
• Import EDI/ERA responses.
• Locate missing remittances advice for EFT payments.
• Update and maintain daily/monthly deposit tracker.
• Accurately post all cash receipts in a timely and efficient manner.
• Document denials for the Billing Specialist team to review and work.
• Work with the Billing Specialist team to resolve discrepancies on patient accounts and process balance adjustments as needed.
• Review and resolve accounts with credits.
• Perform other duties as assigned.

Education & Training

• Associate’s degree and 1-2 years previous applicable experience, or equivalent combination of education and experience. 

Other Qualifications

• Preferred skills - experience with reviewing remittance advice and posting cash to insurance claims. Proficiency with Microsoft Office applications including Excel, Word, and Outlook.
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions.
• Customer service - responds promptly to requests for assistance and strives to continually improve service.
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner.
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events.
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction.
• Efficiency - the ability to process the required amount of transactions in a timely manner without sacrificing quality.
• Teamwork - Able to work in team environment.
• Communication - Strong written and verbal communication skills.

Physical Effort & Working Conditions

Work is performed in a normal office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.

Work Location

This is a full-time position working standard business hours Monday - Friday. Position reports to the office for first six-months then moves to hybrid. 

Benefits

We offer a comprehensive benefit package for you and your family, including:

• PTO and Paid Holidays for FT Employees
• 401k Retirement Plan with Company Match
• Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.