Donations Manager
Job Type
Full-time
Description

Title:  Donations Manager  

Position Reports: ReStore Director

Location: Houston TX

Position: FULL TIME EXEMPT


About Houston Habitat for Humanity

Committed to a world where everyone has a decent place to live, Houston Habitat for Humanity’s work includes new home construction, home rehabilitation and disaster repair, infrastructure development for new communities, neighborhood revitalization and guiding Houston families to become homeowners. Houston Habitat has built more than 1,200 homes in 12 Houston neighborhoods, including the Fifth Ward, Clinton Park, Settegast, Sunnyside, and Carverdale. In addition to building, the organization has also repaired homes throughout Houston due to natural disasters; since Hurricane Harvey Houston Habitat has repaired more than 700 homes for families who are without resources to make repairs.


The values that underpin and shape our work and approach are:

  • Integrity. Do the right thing for the right reason, even when no one is around. Be honest in your words and actions.
  • Respect. Be open, transparent, and inclusive. Listen without judgment. Treat others as they desire to be treated—value differences.
  • Accountability. Honor commitments or communicate if you cannot do so. Own your words, actions, and results.
  • Effective Communication. Communicate with empathy, clarity, and purpose. Practice active listening—listen to understand, not to respond. Ask clarifying questions to gain and confirm understanding. Create a space where it is safe to speak.
  • Mission Driven. Be intentional in using knowledge, expertise, and influence to advocate for and advance the mission.
  • Entrepreneurial Attitude. Be a lifelong learner open to personal and professional development. Seek continuous improvement and transformative change, embracing innovation, strategic thinking, and agile execution.
  • Leadership Mindset. Be courageous. Serve first, empowering and uplifting others while demonstrating compassion and support. Create a joyful environment.

  

The Donations Manager is expected to Manage the donation process from beginning to end, including donor leads, evaluation of donations (site visits), procurement, and follow up. This position communicates HHFH’s mission and solicits, establishes and maintains donor relationships.


Competencies:

  • Commitment to Houston Habitat for Humanity Donor Program
  • Detail oriented
  • Organized
  • Strong customer service skills
  • Flexible in dealing with an ever-changing donations schedule
  • Strong Communication skills


Principal Accountabilities:

  • Analyze potential donations and impact of procurement to the net profit
  • Partner with ReStore Leadership Team to increase the quality and quantity of donations 
  • Seek out sponsorships for future expenditures 
  • Research listings of manufacturers, distributors, and vendors of product for potential donations
  • Monitor competitive merchandise within the retail market environment to ensure competitive resale pricing practices
  • Develop, strengthen and evaluate relationships with existing and potential donors to increase quality and quantity of donations in order to maintain full inventory
  • Follow guidelines for acceptable donations, and remain open to new opportunities to scale
  • Timely complete follow-up calls/send Thank You’s to potential/actual donors to maintain strong donor relationships
  • Build and maintain a quality database of donor contacts (individuals and corporate) per month and send status reports to the Restore Director
  • Attend trade shows to learn about new materials and meet prospective vendors
  • Attend special events as needed
  • Partner with the ReStore Manager and Volunteer Services Team to coordinate large donation events for the ReStore
  • Participate in the development and implementation of short and long-term strategies, goals, and objectives
  • Other tasks as required by the ReStore Director


Requirements

 Knowledge/Skills Required:

  • Nonprofit experience preferred
  • Proficient in Microsoft Office
  • Strong interpersonal communication, management and organizational skills
  • Sales experience and Management experience preferred
  • A full understanding of retail (ReStore preferred) merchandise/operations/warehouse/inventory practices
  • Valid Driver’s License

Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and talk and hear. Responsibilities may require the ability to lift 40+ pounds, using proper safety equipment. Work may require climbing ladders, considerable standing, bending, kneeling and reaching awkward and tiring positions, especially at outreach events. Operation of equipment may be required at any time.


Work Environment:


The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Duties are performed in an indoors environment, however, on occasion the employee may have to help unload a truck or load a customer’s vehicle in an outdoor environment. Elements of an outdoor environment may include, but are not limited to, hot or cold temperatures, rain, and/or wind.


Houston Habitat for Humanity is an Equal Employment Opportunity Employer