Position Summary

Are you ready to lead a team and motivate and inspire others to achieve impactful results?

We are seeking multiple dynamic, people-focused Sales Directors to lead high-performing teams across several YMCAs in Orange County. In this role, you will drive membership growth and sales by building strong relationships, motivating teams, conducting tours, attending events, and developing collaborative strategies. If you're an enthusiastic leader who excels at engaging others and managing multiple priorities, this is the opportunity for you!

The ideal candidate has a passion for collaboration and communication. As an empathetic and inspirational leader, you thrive in a fast-paced, results-driven environment, taking initiative to achieve goals while fostering a sense of belonging and contributing to the broader mission of improving lives and strengthening community impact.

Our Dr. Phillips YMCA Family Center is located at the intersection of Dr. Phillips Boulevard and Wallace Road, within walking distance of Dr. P. Phillips Elementary School. This state-of-the-art facility utilizes biometric technology (making carrying a membership ID a thing of the past), has a snack bar for your pre/post-workout cravings, and provides rehabilitation services by Orlando Health in partnership with Dr. P. Phillips Hospital. As a leading nonprofit, we work side-by-side with our neighbors to make sure that everyone has a place to learn, grow, and thrive.

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y.

Job Responsibilities

• Develop and implement a strategic sales plan for assigned Family Centers that supports the overall mission and growth objectives of the YMCA of Central Florida.
• Oversee and manage the sales function across multiple Family Centers, ensuring consistent execution of sales strategies and achievement of revenue goals.
• Lead, mentor, and develop a high-performing sales team, providing guidance, training, and performance management.
• Analyze sales performance data to identify trends, opportunities, and areas for improvement.
• Collaborate with Family Center executive leaders, marketing, membership and other departments to create integrated campaigns and promotions to drive membership sales.
• Build and maintain relationships with community leaders, businesses, and partners to enhance visibility and engagement with potential corporate partnership opportunities.
• Manage the assigned sales budget(s), including forecasting, planning, and financial analysis.
• Report on sales performance to the Executive Director of Sales, and senior leadership, providing insights and recommendations for growth.
• Develop and implement innovative sales strategies to attract and retain members, including digital marketing, partnerships, and community outreach.
• Work collaboratively with Family Center team to ensure a high level of member satisfaction and retention through exceptional customer service practices.
• Promote and represent the mission and core values of the YMCA of Central Florida in the Family Center and its programs.
• Report all accidents/incidents to your Family Center leadership and follow the Association’s current employee and member injury reporting procedures.  
• All other duties as assigned by management 

• Bachelor’s degree in business administration, marketing, or a related field or equivalent experience.
• 5+ years of experience in sales, with at least 2 years in a senior sales management role.
• Demonstrated success in developing and executing sales strategies that achieve revenue growth.
• Strong leadership skills, with experience managing and developing high-performing sales teams.
• Excellent strategic thinking, analytical, and problem-solving abilities.
• Experience with sales forecasting, budgeting, and financial analysis.
• Proficiency in Salesforce or similar CRM software, data analysis tools, and Microsoft Office Suite.

Work Environment & Physical Demands

• Must be willing to work a flexible schedule, which may include weekends and holidays as needed.
• Must be willing to travel within Central Florida when needed. Must have a valid Driver license. The employee is required to have visual acuity to operate motor vehicles.
• The noise level in the work environment is usually moderate to loud. 
• The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction.
• Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. 
• The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. 
• Must possess auditory and verbal capabilities in order to adequately communicate via phone and in person.
• The employee is not substantially exposed to adverse environmental conditions.

Disclaimers

• Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. 
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties.
• This job description may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.