The Account Coordinator will provide support to the Client Services team, working directly with Account Executives (AEs) to serve clients in a responsive, efficient, effective, and accurate manner to ensure deliverables are met on time and within budget. Stellar communication is a must. The Account Coordinator will also be responsible for providing a sharp eye while proofing and will be handling multiple projects along with managing and building client relationships.

• Work directly with AEs to serve clients in a responsive, efficient, effective and accurate manner to ensure deliverables are met on time and within budget.
• Be aware of all clients and current projects in order to serve as the point of contact for clients in the event of AE’s absence, including vacation, illness, etc.  
• Assist AEs in the creation of estimates, timelines, budget, meeting materials and proposals.
• Track, monitor and guide all assigned client jobs through the creative, web and media departments.
• Act as the liaison between assigned clients and all departments within Pannos. 
• Develop and maintain a strong understanding of the financial services industry assigned clients and their markets. 
• Translate the goals of assigned clients to actionable plans and execute Pannos services that align with those plans. 
• Create and maintain a project plan that all parties involved are aligned to. 
• Maintain project flow and ensure the project is completed on time and on budget. 
• Identify and initiate steps to mitigate risk and solve any project issues. 
• Document discussions during client meetings and prepares contact reports.
• Provide proofreading support for the client services team and other agency personnel.
• Other duties as assigned.

Qualifications

• Bachelor’s degree in Business, Marketing or similar or equivalent experience.  
• 1+ years previous experience in an agency environment, preferred. 
• 1+ years experience with marketing project management, preferred. 
• Experience working directly with internal and external clients.  
• Must be extremely detail-oriented, a multi-tasker, deadline-driven and able to prioritize. 
• Must be highly proactive and collaborative. 
• Strong written and communication skills. 
• Self-motivated, creative, confident and energetic personality.

Why work with us

Be part of a tight-knit team of nice, super-smart people who help community banks grow! We work hard to exceed our clients’ expectations, but we know how to have a little fun along the way.

• Health Packages
• Retirement Savings
• PTO
• Holidays
• Birthday Luncheons
• Monthly Office Social Events
• Casual Dress Code
• Fitness Reimbursement
• Professional Development
• Company Sponsored Events
• Work in a Fun and Challenging Environment!

About Pannos: Pannos is a strategic marketing agency with deep expertise in the banking industry. Partnering with clients of all shapes and sizes across the US, Pannos has consistently delivered innovative marketing solutions and measurable results for more than 29 years. We’re a healthy mix of strategic and creative professionals who happen to be experts in two things: marketing and banking. Some of us have long resumes in financial services. Some of us play with code. Others, with words. Together, it adds up to a fun and challenging place to work.

Pannos Marketing is an equal opportunity employer.

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.