JOB SUMMARY 

The ideal candidate will have experience as a Carpenter or in a Cabinet Service Technician, or Cabinet Installer. In this role, you will work to service and repair cabinets, moldings, trim, and handle any touch-ups or adjustments needed on job sites.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

The Cabinet Field Technician has full responsibility for the following functions:

• Perform daily visits to the assigned communities and communicate directly with the community builder or superintendent. It is essential to establish a relationship built on trust and dependability with each job site builder and their personnel. Communicate professionally and promptly with knowledge and courtesy to be successful. Attending builders’ safety meetings.
• Inspect the cabinet installation within 48 hours of completion.
• Conduct cabinet measures, confirm the drawings and dimensions, and verify plumbing locations and readiness. Execute partial installations of missing or replacement cabinets or parts, inventory, and remove any extra cabinets or parts from the job sites. Perform repairs such as door or hinge replacements, stain and paint touch-ups, face frame replacements, etc., and customer service inspections/repairs with homebuyers, builders, superintendents, and manufacturers.
• Collect cabinet walk sheets from the warehouse daily or at least 2-3 times a week and order parts. Add notes consistently to the system. Email walk sheets with pictures to the assigned office associates and provide a hard copy to the assigned cabinet warehouse associate for progress updates.
• Perform occasional calls and material deliveries to the sites from the warehouse or vendors.
• Communicate with the Cabinet Field Supervisor about any outstanding issues, incomplete installations, or excessive field cabinet adjustments to promptly address the situation.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None 

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MANDATORY

• Minimum of 2 years of experience in the cabinet industry, including construction, installation, repair, adjustment, finish, and staining.
• Proficiency in Microsoft Office and other relevant software programs. Ability to learn and adapt to new software programs as needed.
• Good communication, organization, problem-solving, and time-management skills. Ability to work with multiple contractors and subcontractors, prioritize workload and resources, and execute a problem-solving plan for optimal results.
• Being a good team player is a must. Be open to feedback, keep their emotions under control, react well under pressure and adapt to changes and delays. Be punctual and arrive at meetings and appointments on time.
• Clean driving records with a valid driver’s license and auto insurance.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between jobsites; to handle tools and parts; to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of products.

WORK ENVIRONMENT The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Construction sites
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. 

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.