We're not just your average bank – we're a tight-knit, family-owned community bank with a passion for making a real impact in the neighborhoods we call home. Our mission? Simple but impactful: to strengthen communities, one meaningful connection at a time.
At the heart of Northeast Bank is our incredible team – a community within a community. We're not just colleagues; we're like family, always ready to support each other, our neighbors, local businesses, and non-profits. In fact, we go the extra mile to foster strong bonds with our clients, aiming to be more than just a bank but a trusted partner in their journey.
If you're someone who thrives on making a positive difference in people's lives, Northeast Bank is the place for you! Join us, and let's build strong communities together.
POSITION TITLE: Part time Teller I – Northeast Minneapolis
POSITION SUMMARY: To provide quality customer service, balance cash drawer, maintain maximum security over bank money and operate computer software in a quick and efficient manner.
PRIMARY ACCOUNTABILITIES AND RESPONSIBILITIES:
- Provides quality customer service including greeting customers by name, smiling, and thanking every customer. Acts professionally including conversations with customers and employees in person and on the phone. Keeps confidentiality of customers within those that need to know.
- Running cash recyclers daily. Ensure recycler limits are maintained.
- Processes currency transaction reports, checks identification, signatures, stop payments, etc. Scrutinizes negotiable instruments with potential for fraud. Process personal and bank money orders, cash advances, VISA gift cards, savings bonds, etc. efficiently.
- Inform customers of banking products beneficial to the customer. Cross sell and/or refer to other personnel when need arises.
- Communicates effectively with supervisor, manager, and co-workers. Follows through with all communications in a timely manner.
ROLE QUALIFICATIONS:
Education
· High school diploma or general education degree
Experience
· A minimum of 1 to 2 years cashier experience or 2-3 years customer service experience
Other Skills/Characteristics
· Professional, effective verbal communication skills
· Ability to deliver “above average” customer service
· Ability to multi-task and organize priorities
· Medium level of computer literacy
· Maintains confidentiality
· Maintains high level of focus and accuracy
Performance Measures
· Balancing Record
· Quality of Customer Service
· Safety of Cash
Working Conditions
- Normal office environment
- Ability to lift coin/cash weighing up to 25 pounds
- This position does not offer work from home opportunities
Northeast Bank welcomes people of all races, religions, genders, physical abilities, backgrounds, etc. Our goal is to support all members of our community, whether they are customers or employees. Our employees have a sense of belonging due to the relationship building we do among our employees. We value each employee as an individual.
Northeast Bank is an Affirmative Action/Equal Opportunity/Vets/Disability Employer