Job Summary 

We are a company driven by our values excellence, possibility, leadership, service, celebration, and integrity. The Residential Services Director is responsible for the residential home environments and providing strategic leadership in concert with the School Leadership Team and other Directors in the administration, supervision, organization, and continuous improvement of residential and instructional programs.

As a Residential Services Director, you will:

• Operations Management: Accelerate the unified system of service delivery between the classroom and residential settings for each Group home during all residential hours. Develop supervisors in their leadership abilities to foster a positive residential environment that meets or exceeds the licensing requirements of the Kansas Department of Children and Families and CARF accreditation. (Excellence)
• Strategic Leadership: Spearhead the strategic planning, budget planning, and recommendations pertinent to residential activities, including plans and projections for staff support and equipment as appropriate. (Possibility)
• Compliance and Risk Management: Ensure all programs and records comply with state and federal regulations and industry standards. Provide regular updates to key stakeholders on relevant initiatives. (Integrity)
• Communication: Engage in clear, effective, and relevant written and verbal communication, relaying critical information, updates, and concerns in an interactive and customer service minded manner. (Celebration)
• People Manager: Responsible for guiding and developing team members to achieve individual and collective goals to ensure open communication, provide constructive feedback, and foster a supportive and cohesive work environment conducive to professional growth. Uphold company policies, promote teamwork, and strive to maintain high levels of morale and productivity amongst all. (Leadership)
• Safety and Health: Uphold a safe and nurturing environment, intervene in crises, monitor health concerns, report incidents, and act swiftly in emergencies. (Integrity)
• Professional Responsibility: Adhere to code of conduct and company policies, review published communications, escalate concerns through chain of command, and ensure confidentiality. Other duties as assigned. (Integrity)

You are a great fit for this role if you have knowledge and abilities in:  

• Excellent written and verbal communication skills with the ability to demonstrate interpersonal skills and effective listening techniques.
• Collaborative teamwork skills that allow you to work effectively with diverse individuals and groups.
• Exceptional internal and external customer service skills. 
• Project management and organizational skills.? 
• Analytical thinking and innovative problem-solving skills. 
• Managing confidential and protected health information with integrity and professionalism.?
• Proficiency with MS Office Suite (Word, Excel, PowerPoint). 

Education and Experience:

• Bachelor’s degree in education, psychology, behavioral science, or related field.
• 3+ years of formal leadership experience.
• 5+ years of program experience working with individuals with multiple developmental disabilities and knowledge of related issues. Experience in a residential setting preferred.
• CPR Certification maintained and in good standing.  
• Crisis Prevention Intervention (CPI) certification maintained and in good standing. 

Physical Requirements:

• Must be able to perform a variety of physical activities, including but not limited to, walking, standing, sitting, stooping, squatting, bending, twisting, reaching, and kneeling for extended periods. 
• Ability to run short distances, if required, to respond to emergencies or client needs.
• Regularly lift and carry items up to 10 pounds, with occasional lifting of items up to 30 pounds.
• Ability to engage in physical activities and interventions to ensure client safety and well-being.

Work Environment:

• Potential exposure to infectious diseases, parasites, bodily fluids, and blood-borne pathogens in a residential care setting. Training and appropriate PPE (Personal Protective Equipment) will be provided to mitigate risks.
• Mandatory use of Heartspring standard PPE, with additional protective gear (e.g., gloves, helmets, arm guards, leg guards) provided as needed. 
• May involve exposure to physical interactions from  students, including but not limited to slapping, hitting, punching, kicking, head-butting, and biting. 
• Occasional exposure to varying weather conditions, including heat, cold, wind, rain, and snow/ice.