JOB SUMMARY 

The ideal candidate will have experience with flooring installation, cabinetry, and showers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

The position entails complete responsibility for the functions mentioned below, with the possibility of additional duties being assigned.

• Perform daily site visits to the assigned communities and communicate directly with the community builder or superintendent. It is essential to establish a relationship built on trust and dependability with each job site builder and their personnel. Answer field calls, texts and emails professionally and promptly with knowledge and courtesy to be successful. Attend builder’s preconstruction and safety meetings.
• Inspect the installation of the flooring, cabinets, countertops, backsplash, shower walls & floors, tile, window coverings, etc., within 48 hours of completion.
• Conduct field measures, confirm the drawings, dimensions, and job specifications, and verify plumbing locations. Communicate the homesite's readiness information to the assigned scheduling associate. Keep a record of the site inventory, remove any excess parts from the job sites, and return them to the warehouse. Perform minor repairs such as partial tile and LVP replacements, grout, or caulking touch-ups, etc. Conduct customer service inspections/repairs with homebuyers, builders, superintendents, and manufacturers.
• Check the schedule regularly and collect walk sheets from the scheduling or customer care team daily or at least 2-3 times a week. Order parts promptly. Add notes consistently to the system. Email completed walk sheets and short product order forms with pictures to assigned office associates for progress updates.
• Email completed walk sheets and short product order forms with pictures to the assigned office associates to keep everyone updated and informed about work progress.
• Perform occasional will-calls and material deliveries to the sites from the warehouse or vendors.
• Inform the Field QC Manager of any incomplete installations, outstanding issues, or job site delays to address them promptly.

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• At least two years' experience with flooring and cabinetry.
• Proficiency in Microsoft Office and other relevant software programs. Ability to learn and adapt to new software programs as needed.
• Good communication, organization, problem-solving, and time-management skills. 
• Ability to work with multiple contractors and subcontractors, prioritize workload and resources, and execute a problem-solving plan for optimal results.
• Being a good team player is essential. Be open to feedback, exercise control when facing challenges, react well under pressure, and adapt to changes and delays. Be punctual and arrive at meetings and appointments on time. 
• Clean driving records with a valid driver’s license and auto insurance.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between jobsites; to handle tools and parts; to sit, stoop, kneel and crouch; to lift and move up to 50 pounds; to see well enough to discern differences in quality of products.

WORK ENVIRONMENT The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Construction sites
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. 

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.