The Fleet Lease Account Coordinator is responsible for organizing all pick-up orders from various sources. This role sets up weekly Lease/Bank and Damaged and Disabled Sale on a weekly basis. The Fleet Lease Account Coordinator exhibits superior customer service at all times.
Job Responsibilities:
Develop and manage relationships with internal and external business partners, and you'll assist with auction operations from start to finish, right up to notifying customers of the latest news.
• Assist with the coordination and execution of sale day activities.
• Input vital vehicle info into the System and database.
• Establish, update, verify, and maintain vehicle and pricing files.
• Team up with our title department to ensure that titles and other must-have documents are in hand for each vehicle before the auction.
• Use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify sale eligibility.
• Partner with departments to prepare and notify customers of the sale run process.
• Follow up on sale vehicle prep, reconcile bills, and contact appropriate partners for missing info and issues to ensure smooth auction operations.
• Communicate with our accounting team to balance sales and perform post-sale invoicing as needed.
• Provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
• Performs other duties as necessary.
Qualifications:
• Ability to work in a fast paced environment
• Previous auction experience in a related position
• Ability to perform clerical and administrative work correctly
• Valid driver’s license required
• Proficient in Microsoft
• Education: High School Diploma or equivalent
• Strong customer service skills a must
• Ability to solve/resolve issues.
• Strong verbal and written communication skills including email.
• Must be at least 18 years of age
• Organized self-starter, highly motivated to achieve
• Environment: The environment of the Fleet Lease Staff involves working outside of the office. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust at times
The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.