Job Summary

The Home Assistant Supervisor is to provide assistance in supervising the Direct Care Professionals, coordinating student services and care within the home for a specific shift. This position works to ensure that students are safe and receive quality care, that instructional programs are implemented effectively and that the home is maintained to meet and/or exceed licensing regulations and standards.

Essential Duties and Responsibilities

• Monitor implementation of student schedules, instructional programs, and Student Support plans to ensure consistency and quality of programs and conduct necessary follow-up with staff.
• Responsible for participation at Individual Education Plan Meetings, Student Support Plan Meetings, Student Reviews, Home Management, All-staffs, Home Team Meetings, Committees, and other student related meetings in the absence of the Home Supervisor.
• Monitor and assign staff for student coverage, maintaining staff rotations, and ensuring that students are safe and well cared for.
• Assist with direct care of students when team shortages occur.
• Communicate with parents as needed or requested.
• Reviews and completes then communicates with families when there are emergent safety concerns. This could include special incident reports, student to student contact reports, emergency safety interventions, health concerns, etc. in the absence of the Home Supervisor.
• Following all Heartspring accounting procedures, secure money from incidental accounts to meet students’ weekly needs, and/or purchases for student programs.
• Ensure compliance with grocery purchase guidelines and meal program standards. Review and approve any changes in the student activity plan for the home.
• Create a positive atmosphere of professional development, mutual support, and teamwork in the homes and across departments.
• Create a spirit of cooperation by modeling and encouraging effective teamwork.
• Assist in training and developing team members.
• Facilitate home team meetings in the absence of the Home Supervisor.
• Provide input to Home Supervisor on performance appraisals for team members.
• Report any inappropriate staff actions and/or policy violations immediately to the Home Supervisor or On-campus Supervisor. Provide follow-up as directed.
• When assigned as the On-campus Supervisor, be available on campus and monitor the daily operations for the entire campus.
• Check and respond to voicemail and email communication in a timely and appropriate manner.
• Provide a safe and nurturing home environment that exceeds licensing regulations.
• Conduct daily informal and weekly formal house inspections to ensure compliance with DCF and SRS regulations.
• Monitor house supplies and order any necessary supplies and ensure delivery.
• Submit Maintenance Work Requests and ensure that the home is properly maintained.
• Conduct monthly fire drill and tornado drills when scheduled in absence of Home Supervisor.

Educational, Training, and Licensure Requirements

• High School Diploma required.
• Valid Kansas driver’s license and good driving record. (required in order to drive students in Heartspring vehicles)
• Must successfully complete all required orientation and training conducted by Heartspring staff.
• Must complete 18 hours of in-service training per year.
• Must make up all missed training, classes, and meetings in a timely manner.
• Must maintain NCI certification (annual)
• Must maintain CPR certification.

Required Organization Competencies

Advocacy: Uses expertise to influence and advocate for improved practice and to advance organizational outcomes.

Analytical Thinking: Demonstrates the ability to analyze information and use logic to address work-related issues and problems.

Collaboration: Demonstrates the ability to work productively within and across teams to achieve goals that are customer centered

Communication: Applies a customer centered approach to deliver and exchange information that leads to mutual understanding.

Critical Thinking: Demonstrates ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Expertise: Demonstrates advancing knowledge, skills and abilities in field of practice.

Integrity: Demonstrates quality of hones, ethical, and the ability to maintain confidentiality.

Physical Requirements

• Able to perform significant, prolonged, and frequent amounts of walking, standing, sitting, stooping, squatting, bending, twisting, reaching, and kneeling.
• Regular lifting of up to 30 pounds.

Knowledge and Skills

• Administration & Management – job requires knowledge of business and management principles involved in strategic planning, resource allocation human resources modeling, leadership technique, and coordination of people and resources.
• Must be dependable, reliable and responsible and to complete tasks timely.
• Excellent attention to detail, being careful about detail and thorough in completing assigned tasks.
• Must be honest, ethical, and be able to maintain confidentiality.
• Must have the ability to listen effectively and obtain information
• Excellent ability to communicate both orally and written in order to convey information effectively.
• Must have a strong customer orientation, a positive attitude, and able to respond to requests for service and assistance from others in a courteous and professional manner.
• Must have excellent time management and the ability to work independently and follow through on all
• Ability to operate basic office equipment, g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
• Ability to perform complex work with accuracy while under strict time constraints.
• Strong technical, analytical, and organizational skills in addition to excellent written and verbal communication skills.
• Problem analysis and problem-solving skills.
• Ability to work independently and as part of a team and take on new tasks with high level of difficulty.