Job Type
Full-time
Description
The Construction Services/ or Construction Materials Testing Manager is responsible for maintaining a good working relationship with co-workers and peers, and ultimately is responsible to lead his or her employees in accordance with METCO's culture, brand and operational policies. This position requires department leadership in the following tasks:
Business Development
- Risk Management, Loss Prevention and Quality Control
- Staff and Equipment Management
- Project Management
- Financial Management/Labor control
- Professionalism
Each of the above management tasks requires the following duties and responsibilities of the Construction Materials Manager (CMT):
Business Development
- Principally responsible for the department meeting testing and inspection financial objectives and office goals for revenue, profit, and growth.
- Identify and pursue new markets in association with the office goals.
- Prepare and present statements of qualifications or technical presentations for project procurement and attend marketing meetings with clients and local, federal or state officials.
- Develop long-term client relationships by utilizing staff talents, certifications, abilities and other attributes to facilitate a diverse client base, revenue stream, and project pipeline.
Risk Management, Loss Prevention and Quality Control
- Use sound engineering, testing and business practices and procedures to help reduce METCO’s and our client’s risk.
- Recruit, train and retain high quality technical staff capable of supporting loss prevention culture.
- Responsible for employee’s and the departmental technical accuracy.
- Accurately and timely communicates, both written and verbally, with clients, co-workers, subordinate and engineering staff.
- You are responsible for the content of, and to ensure the accuracy, professionalism and timeliness of every deliverable produced by your staff.
- Notify the Operations Manager immediately when you suspect a pending business loss, allegations or a claim.
Staff and Equipment Management
- Recruit, retain, recognize and mentor the highest quality staff of material testing professionals. Be responsible for the strength and performance of all staff assigned to you.
- Facilitate long-term employee relationships and instill staff performance to yield long-term client relationships in a professional environment. Ensure communication between staff members to reduce errors and establish team approaches to problem solving, training opportunities, and personal responsibility.
- Supervise, direct, train and administer staff to accomplish project related goals in a service orientated and professional manner. Coordinate staff’s technical, experience and client communication abilities to be commensurate to the project and client needs.
- Maintain an efficient workflow between laboratory, field, engineering, and administrative personnel to fulfill client and project schedules and budgets.
- Balance staff investment with office performance and profitability objectives.
- Maintain adherence to company policies, protocols and procedures; this includes the manager and the team.
- Review and sign your employee’s timesheets and expense sheets weekly. Submit to Office Manager for review and signature.
- Ensure testing department staff is dispatched daily and receive the necessary information from the CS Coordinator. The manager is responsible for the continual dispatch of testing department personnel to meet reasonable client needs and schedules. Resolve client-scheduling conflicts.
- The manager is responsible for ensuring any equipment generating revenue in the Field Department is well maintained, calibrated, in good working order, professional, and available to the staff. This includes the fleet, field equipment, storage areas, and field-testing equipment.
Project Management
- Be in responsible charge for: procuring revenue, project budgets, setups, staffing rates and workload, and schedules.
- Maintain client communications during project procurement, over the project duration, and project follow-up including account collection.
- Generate proposals and reports commensurate which industry standards, client expectations and METCO’s standard of service and care. Facilitate review by the office manager or other senior staff with the appropriate engineering or testing experience.
- Perform material testing and inspection calculations in accordance with the test procedures.
- Prepare and review necessary field observation and laboratory test reports in a liability conscientious manner.
- Setup and perform field and laboratory testing of soil, aggregate, concrete, asphalt, masonry, and special inspection.
- Assist the Laboratory Manager to help support METCO’s laboratory efficiency, production, quality and responsiveness to meet client expectations.
- Communicate technical information verbally, electronically, and in final report or letter form.
- Mentor staff to communicate results to project stakeholders in timely and professional manner.
Financial Management
- Evaluate daily, weekly, monthly and quarterly financial information and to make necessary office, department and staffing changes to facilitate financial success. It is the manager’s responsibility to manage, predict, model, evaluate, analyze and interpret available financial data, mainly labor cost to support your profitability goals.
- Assess labor requirements and make adjustments to achieve office financial performance objectives. Be accountable to the Office manager for your Department’s performance.
- Work closely with the Office Manager and peer to establish office budget prediction.
- The manager is responsible to continually manage projects and staff in the Field Department to meet the following Department financial goals developed mutually by all managers in the office:
Requirements
Minimum Requirements
- Valid driver’s license with a good driving record.
- Negative drug and alcohol test result(s).
- Out of town travel when project work requires.
- Working overtime hours, weekends, non-standard hours, and some holidays.
- Willingness to strive for efficiency.
- H.S. or GED equivalent / Ability to read and write English
- Minimum of 15 years of progressive experience.