Note: This position will be designated as part-time (20 - 29 hours per week).

Why clients love us:

We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts! 

The value you'll bring: The HR + Operations Specialist (Part-Time) will leverage a proficient knowledge of HR, payroll, and benefits administration to learn and execute existing People + Culture processes to help ensure the smooth operations of the department. Additionally, they will support the overall success of Managed Solution by providing administrative support within the Operations team. This individual will primarily work from our office and will be responsible for executing a broad range of functions. Essential duties and responsibilities include:

Payroll/HRIS

• Utilizes Paylocity to prepare multi-state payroll in accordance with the requirements of Managed Solution policies and applicable regulations, to include bi-weekly payrolls, commission/bonus checks, and off-cycle manual checks, such as final checks. Submits payroll related reports for review and processing to payroll committee in accordance with payroll deadlines.
• Reviews employee timesheets to ensure all correction requests/time off entries are processed and identify timesheets that may require further attention from the employee or supervisor.
• Responds accurately to verifications of employment upon request, in accordance with Company policies and procedures.
• May assist in preparing and mailing checks related to income withholding orders.
• Administers the Company’s HR Information System (Paylocity), including employee digital file management and processing employee record changes, ensuring accuracy of all entries/transactions.
• Provides employee end-user support regarding accounts and system utilization.

Benefits

• Assists with administration of Open Enrollment, qualifying life event, and new-hire related benefits tasks, including distribution of information/required notices, coordination of benefits overview meetings, communication of benefits information, entry of payroll deduction updates to the HRIS, and performance of all related activities to ensure accurate and timely management of Managed Solution’s benefits portfolio.
• Effectively processes employee benefit elections and changes via Ease online enrollment tool. Ensures accurate communication of employee elections and changes to carriers in accordance with employee eligibility and elections.
• Ensures timely notifications related to COBRA rights by processing qualifying beneficiary information via the third-party administrator’s website.

Recruiting, Onboarding/Off-boarding

• May coordinate and facilitate remote and in-person new-hire/rehire onboardings to ensure team members are set-up for success and required documentation is completed/filed. 
• Assists in executing an effective offboarding process for separating employees, to include benefits transition, COBRA notification, exit interview, and final check processing.

Compliance & Administration

• Tracks and documents compliance with required training, including security, HIPAA, and anti-harassment programs.
• Maintains compliance with applicable company policies and federal, state, and local employment laws and regulations, ensuring adherence to recommended best practices
• May assist in coordinating and submitting accurate records for EEO, California Pay Data, and other required reporting and documentation requirements.

Culture

• Assists in supporting employee engagement initiatives as necessary, which may include facilitating and/or coordinating culture events.
• Acts as an influencer, modeling behavior in alignment with Company values – Integrity, Heart, Innovation, and Teamwork – and inspiring others to do the same.

Operations + Administrative Duties

• Performs office administration tasks, such as mail collection; inventorying/ordering of office supplies; etc.
• May assist with contract management (PandaDocs) – updating language, management of document storage, facilitating the execution of contracts (e.g., following up with client points of contact).
• Assists with shipping/receiving activities as well as delivery of materials, as needed, to carrier sites: Fedex/UPS/USPS
• May assist with billing support or processes, such as contract detail entry, reporting, data entry, quality assurance, etc.
• May provide executive support to COO across a broad range of administrative functions, as needed.
• May provide administrative assistance to the Accounting/Finance department, as needed.

Other

• Maintains a flexible approach to manage changing requirements as needs arise.
• Demonstrates ongoing commitment to delivering an exceptional employee experience.
• Performs other, related job duties as assigned.

Education and Work Experience Requirements:

• 3+ years of HR work at the Specialist level (or higher) is required; experience supporting payroll processing, benefits administration, and HRIS management highly desired.
• Multi-state employment experience highly desired; strong proficiency in California employment laws and regulations required.
• SHRM/HRCI or other formal training/certification is desirable, but not required.
• Demonstrated ability to quickly learn and implement processes and procedures in accordance with Company standards.
• Demonstrated ability to strategically manage time, resources, and efforts to meet performance expectations.
• Excellent verbal and written English communication skills, including ability to effectively communicate across levels of the organization and with diverse populations.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Technical Skills/Competencies:

• Strong proficiency in Microsoft business applications required, including Office365, Outlook, Excel, Word, SharePoint, Teams.
• Proficiency in HRIS administration and payroll processing systems highly desired; some experience required. (Paylocity experience highly preferred)
• Prior administration experience for online benefits elections tools preferred. (Ease experience highly preferred)
• Demonstrated ability to learn and utilize new technologies to execute tasks, including the ability to train others regarding system use.

Shift + Availability: Monday through Friday, hours to be agreed upon based on Company needs. 

Work Location/Remote Status: To support the needs of the business, this position will primarily work from our Company headquarters, located in San Diego, CA. Very occasionally, remote work or other flexible arrangements may be approved.

Other Requirements: This position generally requires possession of a California drivers' license, acceptable driving history, and access to reliable personal transportation, as the role will require occasional on-the-job driving. Applicants who do not possess these qualifications must demonstrate a reasonable alternative mechanism for meeting the essential functions of the job.

Physical Requirements:

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Must be able to lift and carry up to 10 lbs. Must be able to talk, listen, and speak clearly on telephone. The essential functions of this job require: the ability to frequently sit and stand for long periods of time; to manipulate objects with fine and gross motor skills; to communicate in written and spoken English; to hear; to utilize close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Managed Solution is an equal opportunity employer and will consider qualified applicants who can perform the essential functions of the job, with or without reasonable accommodation.

E-Verify Participation:

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Managed Solution participates in the federal E-Verify program to validate the authenticity of work eligibility documents. As part of this program, Managed Solution will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information, see https://www.uscis.gov/e-verify.

Compensation & Benefits*

Base Wage Range: $31.25 to $38.00 per hour

Managed Solution considers a range of factors when determining an appropriate wage. Such factors include but are not limited to: years of related experience, industry knowledge, formal education, relevant certifications, and geographic location. Candidates should note that it is not typical for new hires to enter a position at the highest end of a position’s pay range. Wages are paid as earned and in accordance with Company policies.

Why our employees love working here:

We believe our strength comes from our differences, and we are committed to fostering and promoting a culture of diversity and inclusion. We believe our team and our community are our greatest assets and we strive to promote both. From providing our employees the time to pursue Microsoft certifications, to supporting and partnering with multiple non-profit organizations, we believe this is where healthy and happy employees thrive. 

As we grow, we are anchored and driven by our Core Values: I <3 IT!

• Integrity – We demonstrate consistent, trustworthy behavior. We are honest with everyone, take ownership (even in the face of failure), and do the right thing... even when no one is looking. 
• Heart – We show genuine care for our community, our customers, and our culture. We believe people are at the heart of IT! We are authentic, inclusive, and take time to celebrate and enjoy one another's company. 
• Innovation – We cultivate a diverse work environment and forward-thinking business by supporting an open exchange of ideas, driven by creativity and collaboration. We're dedicated to consistently delivering excellence through a ‘yes- to- what’s-next’ attitude. 
• Teamwork – We work together and support one another to achieve a clear, common goal, while taking accountability for our own contribution's and the overall team's success. 

Inclusion & Equal opportunity employment: We are an equal opportunity employer committed to Diversity, Inclusion & Belonging. Individuals seeking employment at Managed Solution are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity or sexual orientation. At Managed Solution we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Application Information and Hiring Timeline:

The initial application window will be through 11/30/2024. If this posting remains open beyond that date, Managed Solution may have extended the application window or may be collecting resumes for potential future openings. If you have questions regarding the status of this posting, please contact careers@managedsolution.com. If you have applied previously to roles with our team but have not been selected, feel free to reapply if you remain qualified, eligible, and interested in the position outlined above. 

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