JOB SUMMARY 

The Commercial Support Coordinator is a full-time hourly, non-exempt position reporting to the Commercial Sales Manager with the responsibility of managing the day-to-day tasks for the commercial flooring sales team. ?

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned

• Assist with commercial project orders and add project documents to the company-wide software system
• Send repairs and other work needs to packet group to ensure proper information is documented
• Communicate with warehouse, billing, and other departments as well as external contacts, such as suppliers, to ensure proper documentation for all sales team’s paperwork, drawings, and other documents
• Send reminders and changes on any commercial projects
• Communicate repairs and ensure commercial department is organized and follows procedures

SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• None

EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of experience in an office or sales support position.
• Previous administrative experience in construction preferred
• Math skills acquired through high school diploma or equivalent to understand pricing, measurements, bids and proposals, billing and other related financial transactions.
• English communication skills acquired through high school diploma or equivalent to communicate both verbally and in writing to independently handle customer and team requests and issues
• Proficient with standard computer applications (email, spreadsheets) through previous work experience
• Strong communication and organizational skills, with a team-focused approach
• The ability to work independently while taking direction as needed

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit at computer monitor for extended periods throughout the day
• Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of documents and files.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• General working conditions
• Office environment
• May have to meet tight deadlines

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Disability Insurance
• Paid Holidays and Time Off
• 401(k) Plan with company matching

Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. 

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation, please email Accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.