Reporting to the Dean of Academic Affairs, the full-time Director of Institutional Effectiveness and Registrar is responsible for the integrity, accuracy, and security of all academic records and provides reports and information analysis necessary for accreditation, assessment, and continual improvement of the seminary. The Director of Institutional Effectiveness and Registrar will have the capacity to handle multiple projects simultaneously, be an independent problem solver, collaborate across the institution, interpret data and trends, and be both task-minded and relationally oriented.
Essential Duties and Responsibilities
Collaboration for Institutional Effectiveness
- Work closely with IT to ensure efficient, effective use of technology for student registration and records retention, including full implementation of Blackbaud SIS and interface with Brightspace LMS.
- Work with Admissions to establish accurate and complete student records in SIS.
- Work with Financial Aid and Finance Offices to provide accurate registration reports for financial aid award purposes and to ensure accurate billing.
- Work with Degree Program Directors and Dean to improve course scheduling, advising practices, student retention, and degree completion.
- Work with committees, faculty, staff, and students, interpreting and enforcing registration policies.
- Work with Contextual Education and Advanced Studies Offices for entry of additional degree requirements (CPE, internship, and examinations, etc.) on academic record.
- Work with Alumni Relations to monitor transition of recent graduate information to Raiser’s Edge.
Certification and Compliance
- Serve as certifying official for student academic transcripts, providing official transcripts as requested.
- Lead seminary’s compliance efforts for the Family Educational Rights and Privacy Act (FERPA).
- Act as a SEVIS Officer for establishing and maintaining student visa status.
- Monitor compliance for Veterans Administration.
Records, Reports, and Information Analysis
- Maintain and update seminary’s academic information infrastructures including academic records archives and online student database for all six degree programs.
- In consultation with other offices and in keeping with best practices, develop and implement a records retention policy for Academic Affairs.
- Prepare enrollment and other reports required by government and accrediting agencies.
- Provides enrollment verification to synods, employment screening agencies, etc.
- Serve on the Academic Assessment Committee to provide reports and information analysis critical for degree program reviews, curricular improvement, and institutional assessments.
Policies, Procedures, and Documents
- Recommend, develop, and enforce policies and procedures for student registration, course scheduling, instructional space scheduling, Student Academic Progress (SAP), degree program audits, completion of degree program requirements for graduation, and record retention.
- Maintain and update documents including course schedules, registrar’s forms, academic calendars, LSTC Catalog, and Degree Program Manuals, ensuring intranet and internet accessibility to each.
- Plan, implement, and maintain accurate records for student registration processes for all academic degree programs, including cross-registration with ACTS (Association of Chicago Theological Schools) consortium and ELCA seminaries and bi-registration with the University of Chicago.
- Ensure course listings and profiles are posted in a timely manner on MyLSTC and LSTC/ACTS websites.
Other duties as assigned
Interested applicants should have a Bachelor’s degree with at least 5 years of professional experience in related fields, including at least 2 years serving within a registrar’s office. Candidates experienced with Blackbaud Student Information Management System and online curricula are preferred, and familiarity with theological education would be advantageous. Exceptional communication, work ethic, collaborative approach, relational skills, and attention to detail are essential. Applicants should have the capacity to handle multiple projects simultaneously, be an independent self-starter, and exhibit a high degree of intercultural competence. This position requires succeeding under pressure during specific times of the year and working collaboratively, fairly, and courteously with different kinds of people and temperaments. LSTC is committed to diversity. Women and/or persons from historically underrepresented cultural groups are especially encouraged to apply.