Restaurant Host- Westlake
Westlake, TX Restaurant
Job Type
Part-time
Description

Primary Job Duties:
•    Provide a pleasant greeting and a smile to all guests as they arrive including opening doors when possible
•    Seat guests as quickly as possible in the proper section based upon seating rotation instructions from the Restaurant Supervisor.
•    Monitor existing reservations and schedule future restaurant reservations following the company reservation guidelines
•    Assist guests with fun card purchases at the kiosks
•    Must be able to answer the phone and provide general information about the park
•    Show genuine appreciation for our guests as you walk them to their table while providing them clean menus, the name of their server, and a listing of the chef specials
•    Thank the guests as they are exiting and invite them back
•    Greet and assist group services with the arrival of group/party guests
•    Assist servers when necessary with bussing, side work, etc
•    Assist in maintaining cleanliness of the lobby area, door windows, and host stand
•    Assist as needed in other areas as requested by a lead or manager
•    Maintain uniform standards and a professional appearance

Requirements

Physical Requirements:
•    Standing for long periods of time
•    Must have a great attitude and smile
•    Must be able to multi-task and maintain composure during peak business hours
•    Must be able to use a basic formula to accurately quote wait times

Special Requirements:
•    Must be at least 16 years old
•    Obtain training certification per company policy

Standard Company Expectations:
•    Goes beyond the normal expectations without compromising the company mission, vision and values.
•    Demonstrates the ability to be courteous and accountable in all situations.
•    Responding to guests’ special requests in a courteous and accountable fashion.
•    Monitors the consistency of the product provided to all guests.
•    Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•    Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•    Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•    Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system.  Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.  The results of E-verify and the background check could dictate your employment with the company.  We appreciate your compliance and understanding regarding these matters.