Primary Job Duties:

•    Responsible for setting up, cleaning, and maintaining the party room/lane
•    Greet and assist party guests with any items/decorations they bring
•    Serve food, beverages, and cake to party guests
•    Assisting with delivering the best possible experience for birthday clients and notifying Management immediately if assistance is needed
•    Greeting and communicating with guests and answering basic party related questions
•    Provide an exceptional experience to the guest of honor and all party guests
•    Ensure that the party payment is received and all additional items are paid for through the POS system.
•    Adhere to strict party timing schedule
•    Assist as needed in other areas as requested by a lead or manager
•    Maintain uniform standards and a professional appearance

Physical Requirements:
•    Standing for long periods of time with frequent bending and turning
•    Maintaining a positive attitude and upbeat personality during each party.
•    Moving at a fast pace to keep each party on schedule.
•    Must be able to lift 40 lbs
•    Must be able to communicate with guests and explain packages

Special Requirements:
•    Must be at least 16 years old
•    Obtain training certification per company policy

Standard Company Expectations:
•   Goes beyond the normal expectations without compromising the company mission, vision and values.
•   Demonstrates the ability to be courteous and accountable in all situations.
•   Responding to guests’ special requests in a courteous and accountable fashion.
•   Monitors the consistency of the product provided to all guests, anticipating potential needs of all guests.
•   Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
•   Cooperates with all team members when assigned additional tasks and listens to others with compassion.
•   Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
•   Maintains uniform standards.

Please note that the company validates every applicant's right to work in the United States through the E-verify system.  Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.  The results of E-verify and the background check could dictate your employment with the company.  We appreciate your compliance and understanding regarding these matters.