Under the supervision of Program Management, utilizing shared experience, working agency-wide to meet the needs of REN members. By providing support and assistance on an individual basis to set and achieve short- and long-term goals working toward and maintaining their recovery. Responsible for ensuring all services are provided consistently with REN’s philosophy and values.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

· Ensures center advisement is conducted on a regular and ongoing basis.

· Provides support to members participating in center activities.

· Maintains the minimum standard of 65% of worked hours in delivering services.

· Maintains records to include required tracking and reporting.

· Documents progress of each member served and submits billing timely utilizing the REN software program, meeting data validation expectations.

· Works in partnership with program management to enhance programs, promote services, and increase membership.

· Maintains positive relationships with clinic staff and leadership.

· Meets program management directives and objectives through department strategic planning.

· Participates in clinical staff meetings, trainings, all-staff meetings, and other activities as required.

· Submits timely and accurate timecards, mileage, and reimbursement requests.

· Completes administrative tasks which may include preparing documents, copying, faxing, and making/receiving REN-related telephone calls.

· May be required to provide transportation to members on an as-needed basis.

· Ensures advisement is conducted on a regular and ongoing basis in the various departments within REN, as required.

· Ensures flexibility with schedule and willingness to accept assignments with little or no previous notice.

· May be required to travel to other REN locations or offsite activities and programs.

· Perform related duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS

· Knowledge of the principles of behavioral health recovery and adherence to REN’s philosophy.

· Knowledge of state behavioral health individuals and agency licensure regulations and requirements.

· Ability to maintain confidentiality of information.

· Ability to work under pressure and address events/crises that may develop unexpectedly.

· Intermediate Microsoft Office experience and ability.

· Type 40-45wpm

· Ability to operate a motor vehicle, including both cargo and large passenger vans and other vehicles.

· Ability to apply critical thinking, and sound judgment in an ever-changing environment with multiple and competing priorities.

EDUCATION/LICENSE/CERTIFICATION/EXPERIENCE REQUIREMENTS

· A High School Diploma/GED or higher

· Completion of Peer Support Training and Peer Support Certification preferred.

· Previous service delivery work experience in the behavioral health field.

· A current Arizona Driver's License and a current satisfactory 39-month Motor Vehicle Record (MVR).

· Must be 21 years of age.

· CPR and First Aid certifications

· Tuberculosis test

· Bilingual preferred but not required.