Vertical Knowledge is a Cleveland-based open source data technology company. Since 2007 our team has worked to create a scalable framework that provides our clients with compliant access to relevant signals within the massive amount of open source data that exists today. We're building a future where open source data can be identified, collected and leveraged to serve our clients’ AI needs.
Our Robotic Process Automation (RPA) framework automates internet-based tasks that support accurate, reliable and compliant alternative data from outside the enterprise. The Vertical Knowledge RPA framework platform is unique in offering the full range of RPA, Intelligent Automated Software (IAS) and Intelligent Automated Workflow (IAW) solutions to discover, connect, collect, enrich and integrate data from outside of the enterprise.
Based in the Tampa, Florida area, in this role, you will be responsible for product training and on-site technical support for our government clients. You have top notch customer service skills, and you excel at constructing order out of chaos. You hold yourself to the highest performance and accountability standards, even in situations with minimal oversight. Communication is one of your greatest strengths, you know how to effectively communicate technical issues to non-technical people, and vice versa. You enjoy working with a geographically dispersed team and thrive in environments that are constantly changing and evolving.
COMPETITIVE SALARY & BENEFITS PACKAGE
Vertical Knowledge LLC is an Equal Opportunity and Affirmative Action Employer. VK is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. VK will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.
Reasonable Accommodations for Applying
Applicants who qualify under the Americans with Disabilities Act, as Amended, may be eligible for a reasonable accommodation in Vertical Knowledge LLC application and selection processes. If you require an accommodation in applying through our online system, please send an email to Careers@vk.ai . Please note that this email address is not to be used for checking on the status of an already submitted application.
REQUIRED SKILLS & EXPERIENCE