JOB OVERVIEW:

Provide and maintain a safe and healthy environment for children to grow and learn while offering creative, athletic and educational activities. 

ESSENTIAL JOB FUNCTIONS

• Maintain the childcare areas and environment in a healthy and safe manner. 
• Check diapers every ½ hour and change as needed.
• Create a pleasant, happy, supportive environment for members, guests, parents and children.
• Secure proper paperwork on each participating child and familiarize yourself with areas of interest – especially allergies.  
• Follow and maintain all licensing regulations as laid out during training. 
• Follow parental instructions regarding child’s care and schedule, as well as any special requests as long as the requests follow our program policies and licensing regulations. 
• Check voicemail when arriving and when the message light indicates and return calls immediately when received.   
• Provide information in a positive and professional manner to customers regarding policies and procedures, as well as programming offered throughout The Sports Club.
• Plan and provide a variety of educationally engaging activities for children utilizing the curriculum cleaning as you go.
• Keep children in sight and sound and know how many children you are responsible for at all times by utilizing the daily sign-in/out sheets and counting the children regularly, especially when transitioning from one location to another.
• Prioritize children's needs with any activities while maintaining safe practices.
• Charge daily tickets and turn in any monies to the front desk.
• Check email every day and share messages with co-workers.
• Log off the computer before leaving for the day.
• Mentor, train, support and reinforce policies and procedures with new team members.
• Mentor, train, support and reinforce the correct way to charge daily tickets with new team members.
• Pass pertinent information to co-workers regarding children when shift is over.
• Communicate in an honest and positive way with parents about children’s time with us while maintaining the confidentiality of all the children in our care.
• Pass important information from parents to the Childcare and Activities Manager.
• Participate in planning and implementing engaging activities for the morning and afternoon.
• Maintain open lines of communication with supervisor regarding overstaffing.
• Abide by policies and procedures established in The Boar’s Head Employee Handbook and The Family Program News.
• Maintain and perform opening and closing duties on a daily basis and check-out with supervisor each day.
• Maintain accurate records of standing reservations in the book and on the reservation sheets within ratio guidelines.
• Maintain accurate records on all children, care and daily numbers. 
• Treat all co-workers in a respectful and professional manner.
• Sweep areas on a daily basis.
• Mop and vacuum as needed and in the absence of Housekeeping.
• Maintain copies of the reservation sheets and daily sign-in/out logs.
• Participate in room decoration (bulletin board) and organization.
• Sanitize toys and keep cubby areas clean and tidy.
• Create and maintain cubby labels for children.
• Participate in departmental programs for children.
• Create and post signs and sign-in sheets regarding upcoming departmental events.
• Contribute to overall resort team effort by completing additional duties as assigned. 

QUALIFICATIONS

Essential:

• At least 18 years old.
• High school diploma or equivalent.
• At least 6 months of supervised programmatic experience working with children.
• Willing to participate in Department of Social Services.  
• Strong communication skills, both orally and in writing.
• Self-motivated and flexible.
• Ability to function as a part of a team. 
• Ability to work flexible hours Saturday through Friday and some holidays, with various and mixed age groups.
• Ability to lead a group of children in creative, athletic and educational activities while maintaining a safe and orderly group.
• Proven ability to:
• Perform job functions with attention to detail.
• Prioritize and organize.
• Resolve problems calmly using good judgment.
• Work independently.
• Work effectively with managers and co-workers.
• Understand guest needs and solve them proactively

Desirable:

• Computer knowledge and experience.
• An endorsement or credential in a child-related field.