OVERVIEW

Assist the driver with the efficient movement of cargo from donor locations to facilities, from stores to customer’s homes and recycling center.  Driver Helpers are seen as the “Face of St. Vincent de Paul” and must be polite and professional by acknowledging the donors and partners with a warm greeting and thanking them.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Driver Helper Responsibilities:

• Follows directions as instructed that are given by management and driver
• Works independently without supervisor and completes tasks assigned
• Programs route in GPS system and contacts donor on day of pick-up, confirms time and notes on the route sheet
• Contacts Manager to receive instructions, report a donation non-pickup or receive a new pickup request
• Uses cell phone only when stopped, no texting
• Assists with loading and unloading of truck manually following SVdP safety procedures when loading and unloading heavy items as furniture etc. 
• Properly secures donated cargo as required

         Understands all picked-up property is the property of SVdP

• Follows “What We Take and What We Don’t Take” list
• Responsible for guiding truck driver while truck is backing up

         Reports to Manager any performance issues with the Driver

         Completes driving schedule in a timely manner while being monitored by Truck Tracker system for idle time, speeding and location

• Complies with SVdP safety procedures in response to hazardous material spills

         Presents a professional image with donors and staff in appearance (wears proper uniform), performance and communication

• Other duties as assigned

Reports and Equipment:

• Keeps an accurate record on stops and delays including a daily truck Fleet Report or any records required by law
• Inspects, cleans, and sweeps out trailer, keeps cab in clean condition
• SVdP property, trucks and tools are to be kept in safe and working order and report to Manager items needed for repair

Organization Mission and Policies:

• Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION, CERTIFICATIONS AND EXPERIENCE

• High school diploma or general education degree (GED)
• One year related experience and/or training; or equivalent combination of education and experience
• Class E Chauffeur’s License in good standing

SKILLS AND ABILITIES REQUIREMENTS

• Knowledge of:

   Driving and loading/unloading safety (Intermediate level)

• Skills and Abilities:

   Read, analyze and interpret the complex documents

   Manage projects within a team

   Work in a highly organized, thorough, and detail-oriented manner

   Work without direct supervision on the road

   Oral and written communication to wide and varied audiences

• Physical:
  • Regularly lift and /or move up to 50 pounds, and occasionally lift up to 100+ pounds
  • Regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk or hear

   Occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl