JOB OVERVIEW

 Opened in 2013, the Samuel J. and Ethel LeFrak Center is a LEED-certified 25,000 square foot facility located in the busy and vibrant southeast corner of Prospect Park. The LeFrak Center offers two open-air ice skating rinks, one covered and the other uncovered. In the warmer months, the covered rink converts to roller skating and the uncovered rink converts to a free water playground (“splash pad”). Today, the site also offers bike and boat rentals, a cafe, and multi-purpose rooms that can be used for private events 

The Maintenance Manager, LeFrak Center manages all routine and preventative maintenance at the LeFrak Center. This includes but is not limited to, performing minor repairs, working with staff and vendors on larger renovations, assessing safety and other code regulations, and ensuring that the LeFrak Center is a safe, clean, healthy, and comfortable environment. This position will report to the Director, LeFrak Center, lead a small team, and work in conjunction with representatives of NYC Parks. 

ESSENTIAL JOB FUNCTIONS / KEY JOB OUTCOMES

• Compile building assessments and conditions reports for the LeFrak Center and surrounding area
• Work with professional service providers, including electricians, plumbers, and NYC Parks trades representatives, to solicit, evaluate, and negotiate proposals  
• Manage facility maintenance and construction vendor relationships and service contracts
• Lead a small team of Maintainers and oversee cleanliness of all areas of the Center, including restrooms, waste management, and others within and surrounding the Center 
• Ensure safety regulations and compliance requirements are met for designated facilities/buildings 
• Oversee and track warranties (labor and materials)
• Create, review, maintain, and coordinate Fire and Safety procedures with NYC Parks
• Use technology solutions to enter and track work orders
• Liaise with NYC Parks Engineers and Concessionaire/Operators onsite at the LeFrak Center
• Support the Center Director in compiling maintenance manuals for all projects
• Ensure the facilities team exudes strong service excellence standards and provides high-level customer service to internal and external clients 

                                                           Performs other job-related duties and functions as assigned

EDUCATION & EXPERIENCE

• 3-5 years experience in Facilities Management, Property/Building Management,  Maintenance & Operations, Construction, Engineering or relative field 
• 1-3 years of supervisory experience in facilities management 
• High School Diploma required, Associate/Bachelors degree preferred
• Experience with building systems, maintenance, and monitoring (including but not limited to HVAC, electrical + plumbing)

COMPETENCIES (Knowledge, Skills & Personal Attributes)

Passion for the Alliance Mission & Core Values: A passion for public parks and environmental conservation combined with a commitment to treating others with respect, appreciating individual differences, and embracing the values of diversity, equity, and inclusion.  

Collaboration & Teamwork: Committed to working in collaboration with others, promoting cooperation and commitment to others, and being a positive team contributor.

Results & Impact Focus: Ability to set priorities, meet deadlines, and be highly motivated to consistently produce high-quality work and achieve desired outcomes and results.

Job Knowledge: Core understanding of key elements related to facilities and building management, compliance and the tracking and monitoring of maintenance and servicing

Communication Skills: Superior written and verbal communication skills, including public speaking and the ability to convey concepts and make presentations in a clear, culturally competent, and understandable manner. Demonstrates effective listening skills and openness to other people’s ideas and suggestions

Customer Service: Exhibits a strong commitment to delivering excellent and responsive service to internal and external customers.

Ethics & Integrity: Earns the trust and respect of others through a consistent commitment to integrity, honesty and professionalism in all interactions.

Staff Management & Coaching: Inspires and motivates team members. Enables staff to grow and be successful in achieving goals through meaningful feedback, instruction, encouragement, support, and professional development.

Planning, Organizing & Problem-Solving: Well-organized with diligent attention to detail; defines tasks and milestones to achieve objectives and ensures the optimal use of resources to effectively solve problems and accomplish work objectives. Alerts others to possible problems in a timely fashion and knows when to seek support and direction from others to solve problems, while offering possible solutions. Acts on solutions selected and decisions made. 

Decision-Making & Judgment: Integrates broad knowledge of information sources, garners insight from abstract data that can be used to assess problems, and exercises sound judgment to make decisions. Thoroughly analyzes the impact of possible solutions and decisions and shares probable impacts based on experience. Is proactive in deciding best course of action, anticipating likely outcomes or implications. Ensures policies, procedures, and measures are in place to support the achievement of objectives.

Technology: Proficient with automated technologies, such as Google Suite and Microsoft Office, that support the organization's internal operations

COMPENSATION + BENEFIT DETAILS

• Job Grade: 5 (Specialist + Project Managers)
• Annual Salary: $66,300 (annual gross earnings) 
• FLSA Status: Non Exempt
• Comprehensive Total Rewards package including: 
• Medical, Dental, Vision
• Supplemental Options: AFLAC, Flexible Spending Account, Dependent Care FSA + Commuter Benefits, Pet Insurance
• 403b Contributions + 2% Employer Contributions
• 20 Vacation Days + 12 Paid Sick Days
• 13 Paid Holidays (all eligible to float/carryover)

WORKING ENVIRONMENT/CONDITIONS & PHYSICAL DEMANDS

• Work is performed both in an interior office setting and in the field
• Requires use of a desktop, laptop, or video display terminal
• Requires routine physical movements with limited physical exertion
• Ability to lift, push, and carry items up to 50lbs is required
• Ability to communicate, receive, and understand information through oral and written communication and proofread and check documents for accuracy
• Requires communicating information with co-workers, stakeholders, and/or the public; reading correspondence, instructions, and/or technical documents; writing correspondence and/or reports and filling in forms