The Federal Savings Bank, a national bank with a focus on residential mortgage lending, is currently seeking a Collateral Underwriting Manager for our Appraisal Management department. The Collateral Underwriting Manager plays an important role by providing an exceptional customer service experience to our bankers and collateral underwriting team. This position reports to our Vice President of Collateral Underwriting.
Applicants should be available to work in alignment with Pacific time and be flexible in their availability to work evenings as needed.
Duties & Responsibilities
- Underwrite FHA, VA, and Conventional appraisals
- Serve as support for Vice President of Collateral Underwriting
- Assist VP with review of appeals and distribution of files
- Assist VP with prioritization and performance of daily operational tasks
- Collaborate with appraisal desk manager and CUW/appeals manager on process improvements
- Update employee intranet with changes to guidelines or process/procedure changes for collateral underwriting team
- Assist with development and implementation of training for new collateral underwriters
- Maintain effective communication between sales leaders, bankers, and operations
- Assist with assignment of appeals, escalations, and 2nd appraisal review assignments
- Daily pipeline management for team to ensure efficiency in underwriting turn times
- Provide operational solutions to business challenges as it relates to appraisal guidelines
- 4-year degree or commensurate mortgage experience
- 2+ years’ recent experience in collateral or frontline underwriting
- Favorable credit history and background
- DE and SAR certifications (required)
- Applicants must demonstrate a high attention to detail, the ability to multitask, and a strict adherence to deadlines
- Proficiency with Encompass (required)
- Proficiency with Microsoft Office Suite
- Knowledge of legal and regulatory aspects for appraisal underwriting guidelines
- Adherence to all AIR guidelines, compliance, and operations standards as set by the Bank
- Flexible with work schedules especially during peak volume periods & month-end
- Excellent communication skills both inside and outside the organization
- Ability to make timely and accurate decisions
- Strong analytical and communication skills
What We Offer:
- Remote/work from home benefit
- 7 paid holidays
- PTO that increases with length of employment
- Medical, Dental, and Vision insurance
- Company-paid life insurance
- Partial 401k match
- Employee Assistance Program (EAP) to support work/life balance
- Ongoing in-house training opportunities to sharpen your saw
- Employee recognition on a national scale
- Small bank culture with big bank capabilities
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.