Role and Responsibilities
A successful candidate represents these traits:·
Be flexible - This is a dynamic industry, and we learn something new every day.
Problem-solve - Focus on solutions to any problems.
Communicate and be a team - Speak up, tap into talent, and help the team succeed together
Own your responsibilities – Find innovative, or unorthodox, ways to solve issues and improve processes and quality of services.
Responsibilities:
Logistics Coordination:
· Study and understand our commodities and customers to provide the higheststandard of service using various platforms: email, phone, apps, WMS system;
· Process orders, forms, and requests on inbound and outbound shipments and resolve errors with a sense of urgency as this is a just-in-time (JIT) shipping experience for our client;
· Coordinate transportation providers, prompt movement of shipments, and special shipping arrangements accurately, including proper shipping paperwork for truck drivers, as well UPS and FedEx carriers;
· Keep records of customer interactions, transactions, request and communicate and coordinate with teams as necessary;
· Act as a ‘Client-First’ advocate, and trouble-shoot resolutions to best serve the customer and meet business goals;
· Answer all phones and emails, prioritize client and vender requests and coordinate with warehouse teams for solutions;
· Clearly communicate client needs, or change-requests as needed, to all affected teams;
· Accurate data entry, and invoicing utilizing WMS system;
· Effective communication skills required for success;
· Supervise receiving, input receiving data and container information into WMS System;
· Monitor inventory status in the system, coordinate with Production Leads for any possible inventory discrepancies;
· Ad Hoc tasks assigned by Warehouse Supervisor and Operations Manager;
Inventory Control:
1. Inventory Management:
· Assume ownership of warehouse inventory counts.
· Maintain accurate and up-to-date inventory records in the warehouse management system (WMS).
· Perform data entry and ensure all inventory transactions are accurately recorded.
· Monitor inventory levels and notify management of low stock items.
· Monitor inbound and outbound orders and perform random inspection/count for accuracy
2. Cycle Counting:
· Conduct regular monthly cycle counts.
· Reconcile cycle count results with inventory records.
· Report discrepancies to Warehouse Supervisor and General Manager with suggested solutions
· Investigate and resolve inventory discrepancies identified during cycle counts.
· Implement corrective actions to prevent future discrepancies.
3. Inventory Audits:
· Assist in planning and executing periodic physical inventory audits.
· Support external and internal audit processes by providing necessary documentation and explanations.
· Identify obsolete inventory and determine how to best remove it.
4. Inventory Control:
· Develop and implement inventory control procedures to ensure the integrity of inventory data.
· Monitor inventory movements and ensure proper documentation and tracking.
· Identify and address any issues related to inventory control, such as damaged or flawed/non-conforming stock.
5. Reporting:
· Generate and analyze inventory reports to identify trends and areas for improvement.
· Provide regular inventory status updates to management.
6. Coordination and Communication:
· Collaborate with warehouse staff to ensure accurate order fulfillment and inventory management.
· Communicate with other departments, such as warehouse supervisor and logistics coordinator, to coordinate inventory needs and resolve issues.
· Train warehouse staff on inventory control procedures and best practices.
7. Compliance:
· Ensure compliance with company policies, procedures, and safety regulations.
· Maintain a clean and organized work environment.
8. Continuous Improvement:
· Identify opportunities for process improvements and implement changes to enhance inventory accuracy and efficiency.
· Stay updated on industry best practices and emerging trends in inventory management.
Ad Hoc tasks assigned by Warehouse Supervisor and Management
Required Qualifications, Skills and Education
• College Degree preferred.
• Strong knowledge and experience with Microsoft Office Suite (Excel, Word, Outlook).
• Experience in logistics, shipping, or receiving.
• Strong diligence and accuracy
• Ability to multi-task, effectively adapt to changes and thrive in a fast-paced
environment.
• Critical thinking and problem-solving abilities
• Experience in data analysis and excellent mathematical skills
• Experience with standard logistics documents. (Bill of Lading, Warehouse tickets)
• Basic understanding, knowledge, or experience in handling & securing of logistic
shipments
• Desire to Learn and Collaborate with Creativity and Flexibility