The Logistics Coordinator will work with the Outdoor School Program Director, Team Building Director, and Group and Family Retreats Director and other departmental leaders to support and execute year-round outdoor school programs, group retreats, and family programs, impacting thousands of guests annually. This role collaborates with multiple departments to deliver exceptional guest experiences across a variety of programs, ensuring all operational details are meticulously planned and executed. The Coordinator must be adaptable, detail-oriented, personable, and eager to tackle diverse responsibilities. This includes solving problems, managing schedules, overseeing staff, and curating meaningful, creative programming for a range of audiences. A successful candidate will excel at building strong relationships with schools, families, groups and all guests, while coordinating complex logistics to meet organizational goals.

ESSENTIAL FUNCTIONS:

• Collaborate with multiple departments to ensure seamless program execution.
• Assist the Program Directors and Coordinators with day-to-day responsibilities and logistics, including but not limited to programming, staff oversight, guest relations, luggage handling, and meal hosting.
• Provide outstanding customer service to all participants, ensuring a high-quality Frost Valley YMCA experience. 
• The Coordinator must pay close attention to details regarding meals, program areas, and staff interactions.
• Design and manage detailed, customized schedules for schools, group retreats, and family programs, accommodating specific needs and ensuring balanced staff assignments.
• Actively train, schedule, observe and support outdoor instructors, fostering a positive and collaborative team environment.
• Ability to share feedback and guidance to enhance Outdoor Instructors work abilities. 
• Share responsibility for being on-call during select evenings to address guest and group needs as they arise.
• Serve as a liaison between Frost Valley YMCA and schools, groups, and families, ensuring clear communication and alignment of expectations.
• Substitute as an Outdoor Instructor when needed.
• Maintain accurate records of group numbers, schedules, and other data in relevant systems (e.g., Camp Brain).
• Assist in maintaining the physical, emotional, and mental well-being of staff, acting as a mentor and role model.
• Ensure all programs uphold Frost Valley YMCA’s mission, values, and safety standards while exceeding guest expectations.
• Demonstrate good judgment in decision-making 
• Perform other duties as assigned by the Executive Director of Year Round Programs.
• Embrace the Frost Valley character values and mission of the organization

QUALIFICATIONS:

• Must be 21 years of age or older.
• Bachelor’s degree in Youth Development, Education, Outdoor Recreation, or a related field; or equivalent life experience with a minimum of three years working in youth programming, outdoor education, or recreation.
• Proven leadership experience, including at least two years with administrative tasks or in supervisory roles.
• Experience coordinating and supervising programs in outdoor education, retreat settings, or residential camps. Or understanding of the programs and logistical needs to ensure top line staff and guest experiences. 
• Proficient in computer applications, including Microsoft Office and Google Suite; familiarity with database systems is a plus.
• Strong and productive communication and organizational skills, with a detail-oriented and problem-solving mindset.
• Experience working with youth ages 7-18 in outdoor or educational settings.
• Available to work evenings/weekends, and travel off-site when necessary.
• CPR/First Aid certification (or willingness to obtain upon hire).
• Experience with birds of prey or snakes is a plus but not required.
• Optional: Valid US Driver’s License with the ability to pass Frost Valley’s internal driver training.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
• May need to traverse rough terrain.
• Noise levels in the work environment are generally moderate to loud.

REASONABLE ACCOMMODATIONS STATEMENT:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

FROST VALLEY IS AN EQUAL OPPORTUNITY EMPLOYER

 POSITION DATE RANGE: April 1, 2025 through June 20, 2025

Deadline to apply: March 28, 2025