Description
East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments.
We represent the following brands in our East Bay location:
Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto.
We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills.
Qualifications
- Proficiency in Excel, Word, and general computer literacy required
- Bilingual (Spanish) preferred
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Comfortable handling confidential information
- Problem-solving mindset with willingness to learn new systems and processes
Key Responsibilities
(Primary focus on Sales support, with additional support to GM, Service, and Parts as needed)
Sales & Administrative Support:
- Provide administrative support primarily to the Sales Manager and sales team
- Answer, screen, and direct incoming phone calls
- Track incoming calls using Excel
- Greet customers and direct them to the appropriate department
- Assist customers in person and over the phone
- Learn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveries
- Maintain CRM system and update customer information in real time
- Maintain showroom displays and sales materials
- Develop familiarity with product lines
General Administrative Duties:
- Perform clerical duties such as filing, photocopying, scanning, and data entry
- Organize office processes and maintain accurate records
- Support managers across departments as needed (GM, Service, and Parts)
- Handle general office requests and assist with day-to-day operations
- Operate office equipment including printers, scanners, and fax machines
Service & Parts Support (as needed):
- Assist with greeting service customers and scheduling appointments
- Provide basic support with service documentation and customer communication
- Help coordinate parts orders and track items when needed
- Support service team with administrative follow-up tasks
Benefits
- Medical, dental, vision, life, accident, hospital, and critical illness insurance
- 401(k)
- Paid Time Off (PTO)
Job Type
Full-time