JOB DESCRIPTION:

The Server at Evaga Restaurant is responsible for providing outstanding customer service to all guests, taking food and drink orders, and ensuring a positive dining experience. The server is attentive, knowledgeable, and works efficiently to meet the needs of the guests while adhering to the restaurant’s standards of service and cleanliness.

REPORTS TO: General Manager/ Restaurant Manager

LOCATION: The Elmont 

Pay: Hourly plus tips 

DUTIES / RESPONSIBILITIES:

• Greet and welcome guests in a friendly and professional manner. 
• Take food and drink orders, ensuring accuracy and clarity of customer preferences. 
• Deliver food and beverages to customers in a timely manner. 
• Maintain thorough knowledge of the menu, including food ingredients and preparation methods, to answer any questions from guests. 
• Monitor the needs of guests throughout their dining experience, ensuring satisfaction and offering additional items or services as appropriate. 
• Perform opening and closing side work, including restocking, cleaning, and organizing the dining area and service stations. 
• Handle guest payments accurately, including cash and credit card transactions. 
• Follow all cleanliness and safety standards for the dining room, wait stations, and kitchen areas. 
• Attend pre-meal meetings and training sessions to stay informed on restaurant policies and menu updates. 
• Present a clean, professional appearance at all times, adhering to grooming and uniform standards. 
• Perform other duties as assigned by management to maintain an efficient and positive dining environment.

MINIMUM QUALIFICATIONS: 

• High School Diploma/GED or equivalent combination of education and experience
• Food Handler Certification and TABC Certification are required
• Previous bartending or customer service experience is preferred.
• Ability to work in a fast-paced environment while maintaining a positive and energetic attitude.
• Strong communication and interpersonal skills, with the ability to engage and build rapport with customers.
• Must be at least 18 years old (or meet local legal requirements for service positions).
• Ability to stand, walk, and lift for extended periods.
• Must be flexible to work weekends, holidays and events. 

WORKING CONDITIONS:

• Work is typically performed in the resort. The noise level in the work environment is usually moderate. The work involves a majority of standing, bending, stooping, twisting, climbing and some lifting up to 50 lbs.