This position plays a vital role in assisting the team with efficient and effective execution of events at the Edward Dean Museum. Under direct supervision of the Event Operations Manager, this position involves client communication, logistics, coordinating, and providing on-site event support to guarantee a seamless experience for our clients. 

• Assist with the planning and execution of events, ensuring each surpasses expectations. 
• Assist with administrative tasks related to booking EDM events with precision, including documenting details, preparing essential paperwork, and coordinating the ordering of supplies to guarantee nothing is overlooked. 
• Collaborate effectively with the Event Operations Manager to align event objectives with the museum's mission and strategic goals. 
• Thoroughly document all event details and prepare the necessary paperwork, ensuring every aspect is accounted for. 
• Coordinate logistics, timelines, and vendor arrangements to ensure all event details align with client expectations, clearly communicating event specifics to the Events and Operations Manager. 
• Initiate contact with clients immediately after booking their events and cultivate strong relationships through consistent communication. 
• Meet with clients planning special events, expertly documenting their requirements. 
• Create engaging content for social media platforms, showcasing events, venue features, and client success stories. 
• Assist the Manger with the venue's online presence, responding to inquiries and engaging with potential clients. 
• Assist clients in creating event timelines and floor plans that enhance their vision. 
• Conduct engaging venue tours, providing prospective clients with comprehensive information. 
• Uphold customer satisfaction by proactively addressing complaints and reporting them to the Events and Operations Manager. 
• Ensure strict adherence to county regulations and event contracts. 

• 3+ years of experience in event planning, catering, or a customer-facing role.? 
• Organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously.? 
• Excellent interpersonal and communication skills.? 
• Detail-oriented and committed to maintaining high standards of quality.? 
• Flexibility to work weekends, evenings, and holidays as museum operations require.? 
• Regular reliable attendance is required. 
• Ability to work collaboratively as part of a team.? 

Benefits:

• Tuition Reimbursement 
• 401(k) Plan
• Employee Assistance Program
• Employee Referral Bonus Program
• Sick Leave
• Vacation Leave 
• Holiday Pay 
• Medical
• Dental
• Vision

Physical Requirements:

• Must be able to frequently move from place to place within the location
• Lift/push/pull up to 25 pounds and occasionally up to 50 pounds of heavy boxes and equipment
• Work in confined spaces
• Walk, bend, stoop, reach, and climb