Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to over 3500 long-term care and skilled nursing facilities across 25 states. Aria Care Partners believes that our clinicians should be able to focus on providing the best, most comprehensive care for their patients. Our clinicians visit different skilled nursing communities daily, bringing life-affirming care to an underserved population. Our business model, innovation, customer support and teamwork deliver an unparalleled customer experience, resulting in a customer satisfaction rating of over 98%. Executing this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Company values include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration. At Aria Care Partners, our mission is to enrich the quality of life for every resident with passion and compassion.

Working at Aria Matters!

The Position

Reporting to the Chief Executive Officer, the Chief Clinical Officer will play a critical role in the future growth of the Company. The ideal candidate will be a proven operations leader with experience working in a similar high-growth, private equity-backed, multi-site healthcare services business. The CCO will oversee and lead the clinical operations function. This person will balance their best-in-class skill set as an operations leader with a sincere compassion for the mission-driven work the company does.

Primary Responsibilities

• Provides administrative and executive oversight to daily clinical operations
• Ensures standards of patient care and proper QA programs
• Helps define performance metrics, develop budget, and manage within key targets and cost
• Identifies value drivers and executes programs to capture opportunities
• Understands and works toward meeting current regulatory standards
• Addresses problems involving personnel, clinical staff, patients, families, facility partners, and general public
• Works alongside CMOs to evaluate and implement best-in-class medical technologies and data analytics to drive evidence-based decisions that improve patient outcomes
• Possesses a demonstrated ability to build, manage, and retain high performance teams
• Serves as a productive and collaborative member of executive team, responsible for influencing company direction, growth, and strategic planning
• Scales company through significant growth phase and change management

Desired Professional Requirements & Experience

• Bachelor’s degree in clinical discipline or healthcare administration; advanced degree is preferred, but not a strict requirement 
• Prior experience as regional or executive leader within a relevant, successful organization
• Prior experience in private equity-backed company
• Forward looking leader with firm grasp of operational needs and metrics (forecasting, KPI management, etc.)
• Experience integrating M&A and realizing key investment theses 
• Effective utilizing technology systems to gain efficiencies and enable scalability of the business 
• Track record of working collaboratively with other functional areas across the organization
• Experience and understanding of the drivers and demands of private equity investors and successful experience owning reporting and communication with the board of directors and private equity sponsors

Personal Characteristics

• Strong leadership skills, business acumen, and executive presence
• Thrives in a fast-paced, entrepreneurial environment
• Willing and able to be hands-on and can execute with a lean team.
• Leads change and innovation, challenges the status quo, embraces technology, puts forward creative ideas
• Collaborates effectively with the CEO and executive team in an open constructive manner in order to achieve organizational objectives
• Data-driven decision maker with an analytical mindset
• Operates with the highest level of integrity, honesty, compassion, and credibility
• Understands and can articulate key operational drivers of a business, and can prioritize efforts and resources accordingly
• Comfortable with ambiguity and can effectively establish and formalize processes and direction
• Possesses excellent verbal and written communication skills

Benefits

We offer a comprehensive benefit package for you and your family, including:

· Paid Time Off (PTO) and Paid Holidays for Full-time Employees

· 401k Retirement Plan with Company Match

· Medical insurance

· Dental insurance

· Vision insurance 

· Company match for Health Savings Account (HSA)

· Flexible Spending Account (FSA)

· Company paid Employee Assistance Program (EAP)

· Life and Disability Insurance

· And more! 

 Physical Effort & Working Conditions  

Work is performed remotely (home office) or in a normal office setting in our Overland Park, KS headquarters with minimal exposure to health or safety hazards. Substantial time is spent working on a computer.

Working at Aria Matters!

#LI-KC1