Reports to: Director & SVP, DMSI 

Location: Remote USA 

Position Overview:

The Strategic Account Manager’s primary responsibility is the growth of large accounts within our corporate sponsored internet lead/calls distribution platform for insurance agents. The position is responsible for the continued development of the program by nurturing, building and growing existing relationships with our top clients on the platform. The focus is to increase the unique agent count while identifying areas of opportunity to strategically increase agent spend and commitment to our platform. We are looking for a self starter that brings an exceptional inter-personal approach to customer relationships.  You will be managing our most prized customer base and these insurance agents should receive white-glove treatment.  The person in this role should have the ability to professionally represent our platform without senior leadership in attendance at trade shows. 

Responsibilities:

• Serve as a trusted advisor and the primary contact for current and potential large accounts
• Recruit new business by maintaining a pipeline of active agents as well as winbacks
• Speak to agents on a regular basis and propose new solutions to increase their business
• Create and implement account plans with short-term/long-term goals
• Coordinate with multiple departments and teams to ensure objectives and goals are met
• Assess, clarify, and validate customer wants, needs, requirements, and goals on a consistent basis
• Present to direct supervisor and/or Director weekly breakdowns of the past week's tasks, accomplishments and challenges
• Assist in the development of the program by identifying potential growth opportunities
• Assist in the development of the team through various training as needed 

• Ability to self motivate and complete tasks proactively
• Proven ability to manage high revenue accounts and generate referrals from those accounts
• Ability to maintain an organized work environment
• Outbound/Inbound sales and customer service experience
• Excellent communication, interpersonal, and organizational skills, with attention to detail
• Ability to attend 4+ trade shows and conferences as needed
• This role may be performed from anywhere in the United States

Preferred:

• 3+ years of Customer Success/ Sales experience on internal business platforms
• Associate’s degree or Bachelor’s degree
• Knowledge and experience working in the insurance lead industry (examples: QuoteWizard Elite Program, EverQuote AGP program or similar)

Benefits Available To Eligible Employees Include The Following:

• Medical, dental and vision insurance
• Wellness and mental health benefits
• Tax-advantaged healthcare accounts
• Financial and income protection benefits (Life insurance, short-term disability, 401(k))
• Paid Time Off (PTO), holidays and sick time off
• Remote worker assistance for wellness and home office

Candidates will be considered in the totality of their skills and experience versus strict interpretation of “requirements.”

Compensation:  The anticipated annual salary range for individuals interested in this position is ($50k - $60k) annually, w/uncapped commission (OTE $85k+). 

About DMS:

Digital Media Solutions® (DMS) is a leading provider of technology-enabled digital performance advertising solutions connecting consumers and advertisers. 

DMS is a growing company that provides team members with opportunities to learn new technologies and enhance their skills. In addition to competitive salaries, reliable work schedules, access to technology, an energetic and connected work culture and an impressive suite of employee health and wellness benefits, DMS also offers employees the chance to further acquire industry knowledge and network with colleagues. 

The culture at DMS is built on a foundation of collaboration, support and inclusion. DMS believes in the power of teamwork. DMS is more than just an award-winning company, we are a team that supports one another, challenges each other and celebrates together.