Company Overview:
Expo Home Improvement is a premier home remodeling company specializing in high-quality bathrooms, kitchens, and window remodels for residential customers across Texas. With over 15 years of experience, we are proud to be recognized as one of the top-rated home improvement companies in Texas and a nationally acclaimed top workplace. Our success is rooted in a culture of innovation, excellence, and collaboration that inspires our team to deliver exceptional results for homeowners while fostering personal and professional growth.
Position Overview:
As a Field Sales Trainer, you will play a crucial role in maximizing the performance of our sales representatives and empowering them to positively impact the overall sales team. Your primary responsibility will be to provide individualized coaching and support to sales reps, enabling them to achieve their personal quotas as well as team goals. Effective sales coaching, in line with our company values, will be key to driving growth and success.
Responsibilities:
- Conduct weekly ride-a-longs with sales reps (minimum 4-5 weekly) to observe their performance and provide feedback.
- Complete ride-a-long scorecards and review them with sales reps, highlighting areas of improvement and reinforcing successful behaviors.
- Engage in role-playing activities to enhance sales reps' confidence in opening and closing sequences.
- Review sales scripting and rebuttals for accuracy, providing guidance and suggestions for improvement.
- Assist sales reps with contract knowledge and provide guidance for successful deal closures.
- Collaborate with sales managers to identify individuals in need of additional training or participation in bootcamps.
- Foster a positive and encouraging environment by demonstrating a winning mentality and offering support to the sales team.
- Attend weekly meetings to contribute to coaching, training, and inspiring the sales team.
- Engage daily on sales team boards to provide encouragement, congratulations, and support.
Qualifications:
- Maintain a minimum Net Close Percentage (NCP) of 22.5%.
- Achieve an average monthly Net Sales Leads Inquiry (NSLI) of $3500 or more.
- Engage in Rilla usage, our AI enabled software that records sales presentations.
- Maintain full availability for booking requests, with a minimum of 5 days a week.
- Maintain a minimum of 8 appointments per week, including ride-a-longs.
- Adhere to all company policies and procedures regarding contracting and required paperwork.
- Exemplify the definition and role expectations of a Sales Coach.
- Provide references from direct manager and peers, sent via email to the VP of Sales.
- Complete Leadership "A, B, C" courses in the Learning Management System (LMS).
- Obtain Costco Certification (Bath).
- Obtain Walk-In Tub Certification (Bath).
Core Competencies
- Sales Coaching & Mentorship – The ability to develop, train, and guide sales representatives through hands-on coaching, ride-alongs, and feedback to enhance their performance.
- Leadership & Team Development – The capability to inspire and motivate a team, fostering a positive and goal-oriented sales culture while reinforcing company values.
- Sales Strategy & Execution – Expertise in sales techniques, closing strategies, and overcoming objections to drive team success and revenue growth.
- Communication & Active Listening – Strong ability to provide clear, constructive feedback, engage in role-playing exercises, and effectively communicate sales tactics and expectations.
- Analytical & Performance Management – Skill in analyzing sales metrics, identifying performance gaps, and implementing strategies to improve individual and team results.
Why Join Our Team?
- Join an award-winning company celebrated for its commitment to employee satisfaction and professional development.
- Contribute to a team-oriented environment where innovation and excellence are valued and rewarded.
- Enjoy competitive compensation, a comprehensive benefits package, and opportunities for career advancement within a rapidly growing organization.
Equal Opportunity Employer:
Expo Home Improvement is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Americans with Disabilities Act (ADA)Expo Home Improvement is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities throughout the application process and employment.