YOUR PURPOSE

Responsible for engaging within the communities we serve by representing HZCU through actively participating in community events, financial education, volunteer programs, business development and corporate giving. Under the supervision of the Community Engagement Manager, the Community Engagement Administrator supports regional and branch managers in the implementation of branch wish lists, volunteer opportunities and community outreach efforts, develops and deepens community partnerships, assists with the delivery of financial education, supports business development efforts, represents HZCU on committees and boards, communicates regarding community engagement topics on employee intranet (hub), yammer and social media. The Community Engagement Administrator seeks and finds new opportunities to assist with promoting the overall goals of the credit union to serve our communities, deepen member relationships and increase our growth. Professional and positive representative of HZCU. Professional and positive representative of HZCU.  

YOU ARE RESPONSIBLE FOR

• In conjunction with the Strategic Marketing Plan and Community Engagement Plan will support community engagement initiatives and activities in all regions.      
• Works directly with branch managers on identification and implementation of Community Outreach initiatives as identified in the annual branch wish lists
• Represents HZCU at a variety of Community and Marketing events/meetings and be able to communicate clearly about our mission, products, and community engagement activities
• Actively engages with community partners to identify volunteer opportunities and with employees to encourage and promote volunteerism and group volunteer activities
• Serves as the key point of contact and coordinator for Marketing department events in local and other regions as needed
• Generates and creates social media content 
• Present Financial Education workshops and financial reality fairs
• Monitor credit union social and community trends and issues
• Completes special projects as needed

SUCCESS LOOKS LIKE

Our individual contributor success competencies, coupled with our CORE Values, drive our ability to fulfill our Promise of "Guiding members in the direction of their dreams".

• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives. Readily takes action on challenges, without unnecessary planning. 
• Instills Trust: Gains the confidence and trust of others through honesty, integrity, and authenticity.
• Communicates Effectively: Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Member Focused: Builds strong member relationships and delivers member-centric solutions, both internally and externally. 
• Self-Development Focused: Actively seeks new ways to grow and be challenged using both formal and informal development

COMPENSATION

At Horizon Credit Union, we believe in attracting and retaining talented team members who embody our CORE Values of Capability, Optimism, Responsibility and Empathy. Our pay values are reflected in our compensation philosophy which rewards individual performance and the potential to contribute to our teams’ overall success long-term.

The full pay range for this position across all the states in which we hire is $26.09-$36.52. The figures shown represent the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education, and skill level.

Benefits, Perks, and Other Good Stuff

We know there’s more to life than just a job. Our benefits are designed to help support our employees and their well-being. Take a look at what we have to offer:

• Medical, Dental, & Vision Insurance for full-time and reduced full-time employees & their families
• Telemedicine for part-time employees
• Paid Group Life and Disability Insurance 
• Employee Assistance Program
• Tuition Reimbursement Program
• 401K Retirement Savings
• Employer 401K Retirement Contributions & Matching upon eligibility
• Discretionary Annual Incentive Bonus based on eligibility criteria
• Paid Time Off per Full Calendar Year:
• 10 hours of PTO per month (prorated for reduced full-time and part-time)
• Paid Birthday Holiday
• 2 Paid Wellness Days
• Up to 24 hours of Paid Volunteer Time annually
• 11 Paid Holidays
• And More!

EXPERTISE YOU NEED

Education & Experience

 Bachelor’s degree in Communication, Community Relations, Public Relations, Business or Marketing required. Minimum of five years directly related experience in community relations, business development, public relations or related role. Minimum of five years of directly related experience to include organizing and conducting special event activities and projects in a business development/community relations position preferred. Combination of education and experience will be considered. Experience in volunteer work, management systems and delivery of financial education is preferred. Ability to work flexible hours as needed including mornings, late evenings, weekends and travel. Reliable transportation is required.

Capabilities

• Strong communication skills to include the ability to articulate clearly in both written and verbal delivery methods
• Proficient knowledge of MS Office programs including Outlook, Word and Excel
• Experienced with Social Media 
• Strong interpersonal skills, including maintaining positive relationships and excellent customer service skills
• Works effectively and collaboratively in a diverse work group, as well as independently with limited supervision
• Analyzes and interprets data for understanding and communicates diverse information
• Solves practical problems and deals with a variety of situations exercising flexibility and sound judgment in a fast-paced environment
• Makes practical and timely decisions and explains reasoning for decisions

ABLE TO

To perform the essential functions of this position an employee must be able to meet the following workplace demands: ability to converse with others, detect sound, identify and detect objects, count, read, write, operate a computer, handle and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods. Occasionally an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb and be able to maintain balance doing these activities. Position requires sound reasoning, good judgment and ability to apply knowledge toward work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer an undue hardship. To request an accommodation, please contact Human Resources.

ABOUT THIS JOB DESCRIPTION

The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Job descriptions are not intended nor do they create an employment contract and are subject to change at any time to accommodate business necessity. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU’s goals employees may perform other duties as assigned and all employees are expected to:

• Exemplify our CORE Values
• Promote teamwork and collaboration 
• Provide our members and team members with the highest quality service