Contract Specialist

Job Summary:

The Contract Billing Specialist bills and contacts facilities regarding outstanding balances in an attempt to recover accounts receivable.


  • Work with facilities to secure payment on outstanding account balances
  • Follow up with facilities as necessary
  • Field incoming calls from facilities representatives
  • Update the facility account record to identify actions taken on the account
  • Process “queues” within appropriate timeframes,(e.g. RCM, Facility Contract Module)
  • Exhibit exemplary customer service in all interactions
  • Document notes and patient information into the billing system accurately and timely
  • Process facility statements, invoices and payments accurately
  • Working knowledge of all contracts
  • Working knowledge of all Medicare/Medicaid/Consolidated Billing Rules and Regulations
  • Communicate with management regarding account status and challenges
  • Comply with HIPAA compliance guidelines, policies and procedures to assure confidential information is protected in accordance with the HIPAA rules and regulations.


Qualification Requirements:

  • GED or High School Diploma
  • Collections experience required
  • Healthcare collections experience preferred
  • Excellent Commuicator
  • Extensive attention to detail
  • Well versed in technology

Pay Range: $13 - $15 based on experience

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