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ClassLink Implementation Specialist (OneSync)
Fully Remote • Client Services
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Job Type
Full-time
Description
Would you like to join a rapidly growing and successful company?Do you want to be a part of a team where customers say things like:“I am amazed by how innovative this product is!”

Headquartered in Clifton, NJ, ClassLink is a leading education technology company serving schools around the world.


ClassLink empowers over 22 million students and staff with instant access to a library of 6,000+ single sign-on apps from in the classroom or at home.

ClassLink Analytics provides essential usage data, so instructors can measure engagement and leaders can make informed purchasing and training decisions.

ClassLink Roster Server and OneSync use automation and open standards to make rostering and provisioning easier, more secure, and less time-consuming.


The ClassLink team is a family of dedicated people who strive to make a difference in education. We do this by making and delivering great products. We rely on our 3 core values to lead us in our day to day, guide our company's actions, and serve as our cultural cornerstones. They are:


Strive to GrowDeliver Worthwhile ExperiencesContribute with Heart

The ClassLink Implementation Manager (OneSync) or  Educational Success Senior Manager will work directly with data systems (SIS,HR/Finance, Active Directory/Entra ID/Google)

The right candidate will have technical talent and be able to establish ongoing relationships with customers.

This is a remote position but includes a minimum of 3 mandatory trips per year.



Responsibilities:

  • Become an expert on ClassLink products
  • Install, configure, provide training and support to our customers on select ClassLink products, specifically Onesync.
  • Troubleshooting Windows Server 2016+, DNS, Basic Networking
  • Maintain relationships with customers through excellent communication skills
  • Serve as the product expert to support customer understanding and use of ClassLink products that involve student and staff data
  • Confidently conduct demonstrations of select ClassLink products
  • Achieve successful implementations
  • Attend conferences and engage with potential and current customers
  • Present a professional image at all times to customers and partners




Requirements
  • Knowledge of student & staff data systems including but not limited to student information systems (SIS) and ERP software
  • Knowledge of Networking, Active Directory, Google WorkSpace, Entra ID, SFTP
  • Knowledge of Comma Separated files
  • Knowledge of K12 Ed-tech marketplace
  • 3+ years of experience in a technical role
  • Bachelor’s Degree
  • Superior communication and project management skills
  • Effective and efficient note-taking and documentation skills

Preferred Skills:

  • 5+ years experience in a Technical School/District Leadership Role
  • PowerShell Scripting and/or Other Scripting Languages
  • Project Management Certification
  • Master’s Degree



NOTE: This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as negotiated to meet the ongoing needs of the organization.


We are a team of passionate people striving to help improve classroom learning. We do this by making and delivering great products. We also like to have fun along the way.
"Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has." - Margaret Mead
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