· Escort incoming guests to rooms.

· Assist guests with luggage.

· Offer information pertaining to available hotel services, points of interest, and entertainment attractions.

· Transport guests in hotel van within property requirements.

· Maintain cleanliness of both interior and exterior of van.

· Maintain all mileage records on a daily basis.

· Report all trips to front desk; length of drive as well as length of time spent.

Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner. 

  Other duties may be assigned. 

· Minimum lifting of 50 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 50 pounds.

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.

· Must have a knowledge of mathematical and computer skills.

· High school education and relevant training and experience preferred.

· Ability to timely obtain any required licenses or certificates.

· CPR training required; first aid training preferred.

· Additional language ability preferred.